Medical Assistant Ortho

HonorHealth; Scottsdale (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The Medical Assistant position at HonorHealth's Orthopedics-Shea clinic in Scottsdale, AZ supports front and back office tasks, escorts patients, maintains rooms, and handles scheduling. Strong knowledge of medical front and back office procedures and excellent patient service are required.

Under a provider's direction, the MA performs clinical and clerical duties, including injections, vitals, and charting, while ensuring efficient patient flow and adherence to policies and Arizona competencies.

Qualifications

• High school diploma or GED is required.
• Completion of a medical assistant training program required.
• BLS certification and clearances as listed are required.

Responsibilities

• Provides general front and back office support to staff.
• Escorts patients to exam rooms and maintains rooms stock.
• Schedules patients and manages phone messages with timely responses.
• Maintains accurate patient information and medical records.
• Assists with injections, phlebotomy and basic procedures under supervision.

Skills

Front desk skills

Patient communication

Education

High School Diploma or GED

MA training program

Tools

CLIA waived lab tests

Job description

Primary City/State: Medical Office Building - 9700 N 91st St Scottsdale, AZ 85258

Category: Healthcare Support

Shift: Day

Department: Orthopedics-Shea

Benefits

• We offer an opportunity for a SIGN-ON BONUS $2,500
• The Ortho Clinic is located at 9700 N. 91st Street, Scottsdale, AZ 85258
• The hours are Monday-Friday from 8:00 AM to 5:00 PM

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records.

Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization’s policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient’s experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

• Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
• May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
• May administer and record injections and TB testing under the supervision and order of the physician.
• Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.
• Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Other / Certificate Completion of a MA training program Required

EXPERIENCE

• 6 months experience as a Medical Assistant Preferred

LICENSE AND CERTIFICATIONS

• Basic Life Support (BLS) - Certification Required
• Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
• Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
• Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred
• HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

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