Medical Assistant, Ophthalmology - Willing to Train!

Socket.dev; Paducah (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits

401k with employer matching

Paid time off and holidays

Paid maternity leave

Optical education reimbursement

Competitive base pay

Job summary

EyeCare Partners is seeking an Ophthalmic Technician to support ophthalmologists and enhance patient flow. You will assist with preliminary testing, verify insurances, and communicate with patients and staff to ensure smooth visits.

The role emphasizes excellent patient service, accuracy in EMR records, and collaboration with doctors and managers. A strong customer-service mindset and willingness to learn are essential.

Qualifications

• High school diploma or GED is required.
• 1 year of related experience and/or training or equivalent combination is required.
• Demonstrates initiative and willingness to learn and grow in the practice.
• Team-oriented and patient-focused with strong customer service skills.
• Ability to interact professionally with all levels of staff and patients.
• Commitment to working over 40 hours to meet business needs.

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing.
• Verify patients' medical and vision insurances.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries via phone, email, or in person requests.
• Provide exceptional customer service during every patient encounter.
• Maintain EMR data accuracy and documentation.

Skills

Customer service

Team player

Adaptability

Professional appearance

Time management

Willing to work over 40 hours

Education

High school diploma or GED

1 year related experience or training

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Title: Medical Assistant (Ophthalmic Technician) Company: The Ophthalmology Group Location: Paducah, KY

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

Hours

• Full Time
• Our offices are open from Monday-Friday 7:30am-5:00pm.
• You may need to work a little earlier/later as needed.

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient’s Electronic Medical Record (EMR)
• Checks condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.