- Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider
- Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment
- Sends messages to the Care Team, when warranted
- Responsible for preparing patients for examination and escorting them into the exam room
- Assists in capturing demographic information
- Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines
Requirements
- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Two years of experience in a similar healthcare setting is preferred
- Customer service experience is strongly preferred
- BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association
Core Competencies
Demonstrates proficiency in patient care services, including pre-visit planning, clinical support, and maintaining a clean and organized exam environment. Holds essential certifications and possesses strong customer service skills within a healthcare setting.
Highest-signal resume keywords
- Clinical Experience
- Patient Care Services
- BLS/CPR Certification
- Customer Service Experience
- Medical Assistant Program Graduate
ATS Optimization Keywords
Hard Skills
- Pre-Visit Planning
- Pre-Charting
- Demographic Information Capture
- Injections
- Immunizations
Soft Skills
- Communication
- Team Collaboration
Certifications & Qualifications
- BLS Certification
- CPR Certification
Industry Keywords
- Healthcare Setting
- Patient Examination
- Clinical Supplies Management