Medical Assistant - Northwest Family Physicians

COPC Brand; Hilliard (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwest Family Physicians is seeking a Medical Assistant to provide administrative and clinical support in a busy primary care setting in Hilliard, OH. You will work with the clinical team to ensure smooth patient flow and quality care.

The role requires completing MA training, handling vital signs, specimen collection, injections, vaccines, EHR documentation, and patient education while maintaining HIPAA confidentiality and a compassionate approach.

Qualifications

• High School diploma or equivalent is required.
• Graduate of a Medical Assistant program is required.
• MA certification is preferred.

Responsibilities

• Work with the clinical care team to deliver patient care.
• Prepare patients and treatment rooms for exams and assist with procedures.
• Take vital signs and collect specimens for testing.
• Administer injections and vaccines as directed.
• Maintain patient confidentiality in line with HIPAA.
• Document in the EHR and coordinate referrals when needed.

Skills

Clear communication

Confidentiality

EHR documentation

Vital signs

Vaccine administration

Patient advocacy

Education

High School diploma or equivalent

Graduate of Medical Assistant program

MA certification

Tools

EHR software

Job description

Medical Assistant - Northwest Family Physicians

Job Category: Clinical

Requisition Number: MEDIC005174

• Posted : August 17, 2026
• Full-Time

Locations

Showing 1 location

Hilliard, OH, USA

Description

The Medical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

• Full-Time/Benefits Eligible
• Monday - Friday - 7:45am - 4:30pm
• Hilliard, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. Education, Licensures & Certifications

Required: High School diploma or equivalent

Required: Graduate of a Medical Assistant program

Preferred: MA certification

B. Knowledge, Skills & Abilities

• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.