Medical Assistant (Nights)

Accelerated Urgent Care; Bakersfield (CA); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

PTO

Coffee Bar

Flexible Schedule

Job summary

Accelerated Urgent Care in Bakersfield, CA is seeking a Part-time Medical Assistant (Back Office) to support clinicians, take vitals, document interactions, and help manage patient flow.

The ideal candidate has a Medical Assistant Diploma, excellent customer service skills, and familiarity with electronic records and practice management software. Experience with phlebotomy and COVID testing is a plus; in-office teamwork drives patient care.

Qualifications

• Medical Assistant Diploma from an accredited program.
• Excellent, top-notch customer service skills.
• High school diploma or GED required.
• Minimum of 1 year of relevant experience and/or training in medical receptionist/customer service.
• Knowledge of multi-line phone systems.
• Proficient in computers and practice management software.
• Knowledge of customer service principles and practices.
• Strong organizational skills and initiative.
• Excellent interpersonal communication with a welcoming demeanor.

Responsibilities

• Take vitals and record in patient chart.
• Assist providers with exams and procedures.
• Process prescriptions and lab orders.
• Order labs and imaging as needed.
• Maintain clinic cleanliness and organized rooms.
• Support front office staff to ensure smooth patient flow.
• Communicate delays to patients and teammates promptly.

Skills

Customer service

Phone systems

Computer literacy

EHR/PM software

Discretion

Organizational skills

Education

Medical Assistant Diploma

Tools

Experity

Job description

Description

About Us:

Simply put, our purpose at Accelerated Urgent Care is to get you quality care when you need it. We aim to foster a supportive environment where our team members can develop their careers. To promote this goal, we’ve built a diverse and driven team of employees who are all eager to learn from one another and reach Accelerated Urgent Care’s mission of delivering exceptional healthcare to the patients and communities that we are privileged to serve. We are ... a fast-growing company that doubles in size year after year since 2012! Recognized as Kern County’s Top Urgent Care center 6 years in a row! Dedicated to our employees’ career growth; 65% of our Administration and Management team members have been internal candidates! 16 clinics strong across 5 regions in California and growing! Our Core Values: Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, Dedication!

Job Overview:

The Medical Assistant position (Back Office) provides a friendly, compassionate, efficient and environment for patients and providers to ensure the highest level of productivity. They will perform a variety of duties related to patients’ assessment, treatment, reevaluation, and discharge. This position will take patient vitals, chart procedures, and provider orders and assist in managing patient flow. Must be able to have face-to-face conversations with patients and staff. Must be able to lift 25 lbs. Work is performed in a medical office setting. Physical demands of position: must be able to sit for long periods of time, must have the manual dexterity to work computer systems and keyboard.

Essential Responsibilities:

• Ask questions to collect background story -- leaving notes for providers
• Review health summary with the patient, ensure all the info is accurate
• Take the patient's vitals and record
• Close the loop and ensure that all follow-ups are handled per clinical process and in a timely manner.
• Confirm patients’ current pharmacy preference and update in Experity.
• Process any Rx
• Order Labs and imaging
• Ensure all Dx codes are properly added to lab and imaging orders
• Document every interaction appropriately and timely
• Assist our in-clinic providers with support during exams, procedures
• Chaperone for patient exams.
• Adhere to sterile technique.
• Process specimens appropriately.
• Set up exam rooms with the correct instruments prior to patient rooming.
• Act as a pack with fellow MAs, front office staff, and NPs/MDs to ensure the proper clinic flow.
• Leverage providers with signals if they are running behind / clinic is backed up.
• Communicate and collaborate with your team if there are delays ensuring a high-quality patient experience.
• Monitor the schedule to know who has checked in and respond in a timely manner.
• Uphold the clinical guidelines for Phlebotomy.
• Perform difficult sticks regularly, and with confidence.
• Leverage providers to review labs, and leverage providers in delivering results to the patient.
• Follow the system for Lab review as established by the Medical Director.
• Ensure that all labs are closed out each day.
• Maintain the order and spotlessness of the clinic.
• Maintain standards for cleanliness.

Requirements

Minimum Requirements | Qualifications:

• Medical Assistant Diploma from an accredited school/program
• Excellent, top-notch customer service skills
• High school diploma or GED required.
• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role.
• Knowledge of multi-line phone systems.
• Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping.
• Knowledge of customer service principles and practices.
• Demonstrated initiative and strong organizational skills.
• Exceptional interpersonal communication skills with a positive tone and welcoming body language.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

Preferred | Desired Experience:

• 2 years of experience as a medical assistant.
• Confident with blood draws.
• Previously performed COVID testing.

Position Type: Part-time, Non-Exempt

Position Hours: Varied

Job Type: Part-time

Benefits: Medical, Dental, Vision, Life and PTO + Stocked Coffee Bar & Flexible Schedule Options