Medical Assistant Neurosurgery Clinic

Banner Health Corporate; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Health's Tucson campus is a major clinical care center where a Medical Assistant supports clinicians and nursing staff, delivering direct patient care and ensuring smooth workflows. The role emphasizes vital sign collection, basic procedures, and coordinating tests and referrals in a fast-paced clinic setting.

The position focuses on delivering excellent patient experiences, with on-site work schedule Monday through Friday, 8am-5pm, and compliance with safety and certification

Qualifications

• High school diploma or GED.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification required.
• BLS certification required.
• Strong computer skills and experience with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities.
• Arizona Fingerprint Clearance Card at hire (where applicable).

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other measurements; documents pain scores.
• Assists providers with exams and minor procedures; takes vital signs and performs phlebotomies and EKGs; maintains patient flow.
• Coordinates and manages patient care: referrals, authorizations, scheduling, and communicating test results to patients.
• Provides clerical support and maintains medical records and billing information.
• Maintains a clean, functional environment; disinfects equipment and sterilizes rooms.
• Orders supplies and manages medications as directed.
• Participates in onboarding/orientation and training activities as needed.
• Works under direct supervision of providers and coordinates with staff and external contacts.

Skills

Computer skills

Interpersonal communication

Multitasking

Attention to detail

Education

Medical Assistant Certification

BLS Certification

Tools

EMR software

Scheduling software

Job description

Primary City/State: Tucson, Arizona Department Name: C/P-Neurosurgery-Clinic-NC Work Shift: Day Job Category: Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

Schedule: Monday-Friday 8am-5pm

Location: 3838 N Campbell Ave BLDG 2 University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children’s - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use.
• BLS certification required.
• Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
• Additional related education and/or experience preferred.

EEO STATEMENT

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

EMPLOYER INFORMATION

Banner Health is one of the largest, nonprofit healthcare systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.