Medical Assistant - Neurosurgery Bethlehem & Quakertown

St. Luke’s University Health Network; Bethlehem (Northampton County); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

St. Luke's University Health Network in Bethlehem, PA is seeking a Certified Medical Assistant to join the Practice Operations team. You will support pre-visit planning, review records, and help coordinate patient care to ensure timely, high‑quality visits.

The role requires current MA certification, a high school diploma (or equivalent), and preferably two years of experience in healthcare. You'll perform vital signs, injections within state guidelines, maintain exam rooms and assist the care

Qualifications

• High School diploma or equivalent; MA program preferred.
• Current certification as Medical Assistant required.
• Two years of experience in a healthcare setting preferred.
• Strong customer service and communication skills.

Responsabilités

• Performs pre-visit planning by reviewing patient records and updating needed services.
• Pre-charts all value-based pieces up to five days prior to appointment.
• Prepare patients for exam including vitals, history, and meds; escort to exam room.
• Maintain clean exam rooms and supplies; assist with injections or immunizations.
• Coordinate with providers and care team regarding discharge, labs, and follow-up visits.
• Participate in department meetings and process improvement activities.
• Dispose of waste per protocol and maintain vaccine temperature logs.

Connaissances

Patient care

Vital signs

Injections

Medical terminology

Formation

High School diploma

Medical Assistant certification

Outils

Electronic Medical Records (EMR)

Description du poste

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Certified Medical Assistant, Practice Operations primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.

JOB DUTIES AND RESPONSIBILITIES

1. Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
2. Completes pre-charting of all value based pieces up to five days prior to patient’s appointment. Sends messages to the Care Team, when warranted.
3. Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information.
4. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments ; gives injections or immunizations within State guidelines.
5. Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
6. Actively participates in department activities: attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
7. Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
8. Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
9. Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
10. Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
11. Actively participates in maintaining and/or improving quality improvement initiatives.
12. Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.

EDUCATION

High School degree or equivalent required. Graduates of accredited Medical Assistant programs are strongly preferred.

TRAINING AND EXPERIENCE

Current certification as a Medical Assistant from an accepted accredited organization is required. Two years of experience in similar healthcare setting is preferred. Customer service experience is strongly preferred.

BLS/CPR

Current or within 60 days of hire; through the American Red Cross or American Heart Association.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.