Medical Assistant - Neurosurgery

St. Charles Health System Inc.; Bend (OR); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

St. Charles Health System in Bend, Oregon, is seeking a Medical Assistant for the Neurosurgery Clinic. The MA will manage daily patient flow, triage information for physician assessments, and anticipate physicians' needs related to patient care.

Responsibilities include rooming patients, documenting data, handling call requests, and performing specified physician-requested procedures (excl. IV meds). A high school diploma or GED is required, with MA certification and experience preferred.

Qualifications

• Knowledge of ICD-10 coding conventions and procedures.
• Basic knowledge of CM/CPT/HCPCS coding conventions.
• Working knowledge of medical practice management information systems.
• Must maintain patient confidentiality and HIPAA compliance.
• Familiarity with physician office documentation standards.

Responsibilities

• Escort patients to exam rooms and prepare for physician assessment.
• Record and maintain patient medical data in the chart.
• Answer phone requests from patients and other professionals.
• Perform ancillary and/or surgical patient procedures as requested (excluding IV meds).
• Maintain equipment and supplies; support Lean principles and organizational values.

Skills

ICD-10 knowledge

Coding basics CM/CPT/HCPCS

Practice management software

HIPAA compliance

Documentation standards

Education

High school diploma or GED

Medical Assistant program (preferred)

Job description

## Medical Assistant - NeurosurgeryApplylocations: Bend, ORtime type: Full timeposted on: Posted Yesterdayjob requisition id: R1022982Full Time, Days Neurosurgery Clinic - Bend, Oregon Pay range: $24.93 - $31.91 Relocation: This role offers in-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.**ST. CHARLES HEALTH SYSTEM****JOB DESCRIPTION****TITLE:** Medical Assistant**REPORTS TO POSITION:** Clinic Supervisor or Manager**DEPARTMENT:** St. Charles Health System**DATE LAST REVIEWED:** April 2026**OUR VISION:** Creating America’s healthiest community, together**OUR MISSION:** In the spirit of love and compassion, better health, better care, better value**OUR VALUES:** Accountability, Caring and Teamwork**DEPARTMENT SUMMARY:** The Medical Assistant (MA) position is assimilated throughout St. Charles Health System encompassing practices in three Central Oregon counties and numerous specialties including orthopedic services, family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, and sleep medicine. Our MAs collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.**POSITION OVERVIEW:** The **Medical Assistant** is responsible for daily patient flow for each respective physician for whom they work. They must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care.This position does not manage any other caregivers.**ESSENTIAL FUNCTIONS AND DUTIES:**Escorts patients to exam rooms and prepares for physician assessment.Records and maintains patient's medical data in patient's medical chart.Assists physician with answering phone requests from patients and/or other medical professionals and institutions.Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.)Maintains equipment, instruments supply inventory levels.Supports the vision, mission, and values of the organization in all respects.Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients, and guests.Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.May perform additional duties of similar complexity within the organization, as required or assigned.**EDUCATION:** **Required:** High school diploma or GED.**Preferred:** Graduate of an accredited Medical Assistant program. **LICENSURE/CERTIFICATION/REGISTRATION:****Required:** Current MA Certification from one of the following: The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or current Oregon licensure as an intermediate or paramedic level EMT, LPN, RN, or Athletic Trainer.AHA Basic Life Support for Healthcare Provider certification.**Preferred:** NA**EXPERIENCE:****Required:** Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements.Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one (1) year of experience in Medical Assisting.**Preferred:** Two (2) years of Medical Assisting experience.**ADDITIONAL POSITION INFORMATION:****Travel:** Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.**PERSONAL PROTECTIVE EQUIPMENT:**Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.**PHYSICAL REQUIREMENTS:**Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers.Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level.Rarely (10%): Climbing stairs.Never (0%): Climbing ladder/step-stool (varies by area), operation of a motor vehicle.Exposure to Elemental FactorsRarely (10%): Wet/slippery area, chemical solution.Never (0%): Heat, cold, noise, dust, vibration, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryRisk for Exposure to BBPSchedule Weekly Hours:40Caregiver Type:RegularShift:First Shift (United States of America)Is Exempt Position?NoJob Family:MEDICAL ASSISTANTScheduled Days of the Week:Monday-FridayShift Start & End Time:0730-1600