Medical Assistant - Neuroscience Clinic

100 LCMC Health; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

University Medical Center - Neuroscience Clinic in New Orleans is seeking a full-time Medical Assistant/Certified Medical Assistant to support clinical and administrative operations. You will obtain vital signs, assist with intake and charting, schedule appointments, and maintain a safe, efficient clinical environment.

You will document in the EMR, review results, and coordinate follow-up care while upholding HIPAA and patient privacy.

Qualifications

• Requires High School Diploma or GED or equivalent.
• Current BLS certification required.
• Accepted MA certifications include CMA, CCMA, NRCMA, NCCT MA Certification, NPCE CMA, and NHA NCMA.

Responsibilities

• Obtain and document vital signs and report abnormalities.
• Assist with patient intake, rooming, and clinic flow.
• Schedule new and follow-up appointments.
• Maintain exam rooms, supplies, and equipment.
• Prepare, clean, and disinfect clinical equipment per policy.
• Collect, prepare, and transport lab specimens.
• Accurately document patient information in the EMR.
• Protect patient privacy and HIPAA compliance.

Skills

Compassionate care

EMR documentation

Clinical and administrative skills

Education

High School Diploma or GED

BLS Certification

CMA (AAMA) Certification

CCMA (NHA) Certification

NRCMA Certification

NCCT Medical Assistant Certification

NPCE Certified Medical Assistant

Job description

Medical Assistant / Certified Medical Assistant Full-Time | University Medical Center - Neuroscience Clinic | New Orleans, LA

Your job is more than a job.

Make a Difference Every Day

Are you a compassionate, patient-focused Medical Assistant looking to join a team where your contributions truly matter?

Why You'll Love This Role

• Build meaningful relationships with patients
• Work alongside a collaborative and supportive healthcare team
• Use both your clinical and administrative skills every day
• Make a direct impact on patient outcomes and experiences
• Grow your career in a respected healthcare organization

What You'll Do

Clinical Responsibilities

• Obtain and document vital signs, recognizing and reporting abnormal findings.
• Assist with patient intake, rooming, and clinic flow.
• Schedule new and follow-up appointments.
• Recognize and appropriately respond to emergencies.
• Maintain exam rooms, supplies, linens, and equipment.
• Prepare, clean, and disinfect clinical equipment according to policy.
• Collect, prepare, and transport laboratory specimens as needed.
• Support patient comfort and care while considering age-specific and special needs.

Documentation & Electronic Medical Records

• Accurately document patient information in the electronic medical record (EMR).
• Access and review laboratory results, radiology reports, and outside medical records.
• Update patient demographics and coordinate follow-up care.
• Prepare safety reports when necessary.
• Protect patient privacy and maintain HIPAA compliance.

Professionalism & Patient Service

• Demonstrate reliability, integrity, and professionalism at all times.
• Deliver outstanding customer service to patients, families, and colleagues.
• Address concerns and complaints respectfully and professionally.
• Communicate clinic needs, concerns, and updates to leadership.
• Maintain strict confidentiality of patient information.

Safety & Infection Prevention

• Follow standard and transmission-based precautions.
• Promote a safe environment for patients, visitors, and staff.
• Report safety concerns promptly.
• Participate in quality improvement initiatives and clinic safety programs.

Administrative & Clerical Support

• Gather and organize clinical documentation for providers.
• Request medical records from outside facilities.
• Scan and upload documentation into the EMR.
• Answer and route telephone calls professionally and efficiently.

What We're Looking For

Minimum Qualifications

• High School Diploma, GED, or equivalent required.
• Or two (2) years of relevant healthcare experience.
• Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.

Accepted Medical Assistant Certifications

• American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA)
• National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA)
• National Performance Specialists (NPCE) Certified Medical Assistant
• Nationally Registered Certified Medical Assistant (NRCMA)
• National Center for Competency Testing (NCCT) Medical Assistant Certification

Join Our Team

Your compassion, professionalism, clinical expertise, and commitment to patient care make a difference every single day. If you're ready to be part of a team that values your contributions and supports your growth, help us deliver exceptional care to our community.

Work Shift

WORK SHIFT: Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+.

Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do.

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.