Medical Assistant, Neurology - Atrius Health

NaviHealth; Newton (MA); On-site; USD 22,000 - 34,000; Full time

Job summary

Atrius Health is seeking a Medical Assistant to support clinicians with routine procedures, patient prep, and test coordination. You will ensure accurate EMR records, assist in exams, and help manage test results and refills in a busy primary care setting.

The role emphasizes efficient patient flow, clear communication, and accurate documentation in the EMR to support high-quality care across multiple departments. A strong customer-service mindset and basic computer skills are essential.

Qualifications

• High School diploma or equivalent or Medical Assistant Certification.
• Computer experience required.
• Associate degree in medical assisting or completion of a medical assistant certification program preferred.
• EMR experience and ability to learn the EMR system.

Responsibilities

• Provides efficient flow of patients to optimize appointment availability.
• Greets and escorts patients to exam rooms according to policy.
• Prepare patient for examination; measures vital signs (BP, pulse, weight, height).
• Assist clinicians with routine clinical procedures and tests; advise on prep for exams.
• Update EMR with medical information and ensure accuracy of patient data.
• Keep patients informed of visit status and delays.
• Reconcile medications and set up pending refills; discontinue inactive prescriptions.
• Resolve minor patient concerns when appropriate.
• Orders and performs point-of-care waived tests (e.g., strep, urine, hCG, glucose).

Skills

Computer experience

Customer service

Education

High School diploma or equivalency

Medical Assistant Certification

Tools

EMR experience

MS Office

Job description

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians.

Primary Responsibilities:

• Provides efficient flow of patients to optimize patient appointment availability
• Greets and escorts patients to exam rooms according to policy and procedures
• Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height
• Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department
• Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date
• Keeps patients informed of visit status, unforeseen delays and other relevant information
• Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active
• Assists in resolving minor patients' concerns and complaints as appropriate
• Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
• Computer experience required

Preferred Qualifications:

• Associate degree in medical assisting or graduate of medical assistant certification program
• The ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
• Knowledge of reagent stability and storage
• Understands the testing procedure and factors influencing test results
• Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire
• Experience typically acquired through a minimum of one-year prior experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.