Medical Assistant MultiSpecialty Clinic

bannerhealth; Tucson (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Banner University Medical Group in Tucson, AZ seeks a Medical Assistant to support the La Cholla Cardiology team. The MA will room patients, take vitals, assist with exams and minor procedures, and handle scheduling and clerical tasks to ensure smooth clinic operations.

This full-time position supports pre-certifications, injections, and in-office care under provider supervision, with a Monday–Friday 8am–5pm schedule. The role emphasizes high-quality patient care and teamwork.

Qualifications

• High school diploma or GED required.
• Completion of an approved medical assistant training program.
• Active Medical Assistant Certification (MA) required.
• BLS certification required.

Responsibilities

• Prepare patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements; document pain scores as appropriate; report condition to clinician.
• Assist providers with exams and minor in-office procedures including taking BP, respiration, heart rate, temperature, phlebotomies, ear irrigation and EKGs; act as chaperone as needed; prioritize patient flow.
• Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling; communicate test results to patient; may administer medications per policy.
• Provide clerical support with medical records, labs, authorizations, X-rays and billing information; ensure accurate information for billing and patient care.
• Maintain a clean, functional environment; disinfect equipment; follow OSHA guidelines; coordinate maintenance of equipment.
• Order supplies, stock patient care areas; manage medication ordering and recalls.
• Develop and maintain effective communication with internal and external customers; exemplify service orientation.
• Complete onboarding/orientation activities, including simulation training as needed.
• Work under direct supervision of providers; interact with staff, physicians, patients and external contacts; prioritize data from multiple sources to support patient care.

Skills

Communication skills

Computer skills

Multitasking

Education

High school diploma or GED

Medical assistant training program

Tools

EMR software

Scheduling software

Job description

Primary City/State: Tucson, Arizona

Department Name: La Cholla Cardiology

Work Shift: Day

Job Category: Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

The MA will supportCardiology, Podiatry, Vascular, and Neurosurgery patients and will be responsible for rooming, vitals, prior authorizations, injections, scheduling, assisting with minor in office procedures. This is a full-time position scheduled Monday through Friday, 8am to 5pm.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

• 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• 2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• 8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.