Medical Assistant - Multispecialty

Baystatehealth; Northampton (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Sign-On Bonus Eligible

Full-time position

Comprehensive benefits potential

Job summary

Baystate Health in Northampton, MA, seeks a Medical Assistant to support a Multispecialty team. You will intake patients, record vitals, assist during exams, and manage in-office procedures with accuracy in the EHR.

The role includes administering EKGs, phlebotomy, immunizations, and coordinating follow-up and referrals. A career ladder with MA levels and credentialing options is available.

Qualifications

• High School diploma or GED required.
• CPR-Basic Life Support for Healthcare Providers required.
• Career ladder with levels MA I-IV determined by management.
• MAI/MAII/MAIII competencies or equivalent experience prioritized.
• Third-party credentialing or certification accepted.

Responsibilities

• Assist in visits and procedures, collect vital signs and history, document in the EHR.
• Support examinations, testing, and in-office procedures with providers.
• Process orders, refills, authorizations, and document data timely.
• Perform phlebotomy, immunizations, EKGs, and screenings as directed.
• Coordinate discharge instructions, referrals, and follow-up scheduling.

Skills

Vital signs

Patient intake

EKG

Phlebotomy

Immunizations

Charting

Care coordination

Education

High School diploma

Tools

EHR systems

Job description

Medical Assistant - Multispecialty

Medical Assistant in Northampton, MA | Baystate Health Careers

Department: Multispecialty

Location: 325 King St, Northampton, Massachusetts

Job Type: Full Time

Shift: 8-4:30p

Sign On Bonus Eligible for Certified/Registered Medical Assistants

Make an Impact with Baystate Health

Baystate Health is seeking a Medical Assistant (MA) to join our Multispecialty team in Northampton, Massachusetts . Our practice offices are part of a multi-specialty medical group with nearly 1,000 physicians and advanced practitioners serving patients across more than 60 locations in Western Massachusetts.

The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures.

Medical Assistant Responsibilities Include:

• Patient Intake & History: Room patients for intake, gather vital signs, review histories, document medications, and complete required site‑specific screening forms in the Electronic Health Record.
• Clinical & Provider Support: Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures.
• Orders & Documentation: Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes.
• Procedures: Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point‑of‑care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy.
• Patient Discharge & Coordination: Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow‑up appointments.

Qualifications & Skills:

• High School diploma or GED required
• CPR-Basic Life Support of Healthcare Provider required from the American Heart Association required
• This position is part of a career ladder, and the appropriate level will be determined by the organization.
• MAI - Graduate of an accredited MA program preferred OR demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office.
• MAII - Graduate of an accredited MA program OR demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years' current relevant medical assistant experience in a medical practice setting.
• MAIII - Graduate of an accredited MA program with a minimum of 5 years' current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years' current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III.
• MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV. Graduate of an accredited MA program and registered/certified by a third‑party credential body.
• Credentialing must be awarded by a third‑party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT).

Practice Specific:

• Assist in visits and procedures for patients seeking abortion services or services for pregnancy loss, such as collecting supplies, printing consents, organizing instruments and medications, and/or assisting during the insertion of cervical dilators for surgical abortion procedures.
• Assist provider with pelvic and breast exams for all patients.
• Assist with cervical cytology screening and filling out appropriate forms
• Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures of the cervix.
• Assists with transgender and non‑binary patients seeking gender‑affirming therapy and/or surgery

Schedule Details

Job Type: Full-Time, 40 hours per week

Shift: M-Fri, 8-4:30p

No weekends or holidays

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professi