Medical Assistant-Multi Specialty Clinic Full Time Days

Northwestern Medicine; Grayslake (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwestern Medicine is hiring a Medical Assistant at the Grayslake Multi-Specialty clinic. This full-time role (36 hours per week) supports physicians and nurses by facilitating patient flow, performing routine clinical tasks, and handling related administrative duties.

The MA maintains patient rooms, prepares equipment, and ensures clean, safe environments while upholding confidentiality. The position requires a high school diploma or GED, BLS/CPR certification, and 0–2 years of relevant

Qualifications

• High school diploma or GED required.
• BLS/CPR certification required within six months of employment; certification exams listed.
• Strong computer skills and familiarity with clinic software preferred.

Responsibilities

• Ensure efficient patient flow through the clinic and assist with patient care activities.
• Prepare exam rooms, assist with vitals, injections, venipuncture, and vaccines as directed.
• Support clinicians and nursing staff and maintain clean, organized treatment areas.
• Interact professionally with patients and care team to promote satisfaction and confidentiality.
• Perform delegated procedures per specialty and follow established protocols.
• Fulfill additional duties as assigned by supervisor or manager.

Skills

Strong communication

Computer skills

Education

High school diploma or GED

Tools

EMR software

Job description

Description

**This is a Full Time position at 36 hours per week located at the Grayslake Multi Specialty clinic.**

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.

Responsibilities

• Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
• Performs all other duties as assigned by the Supervisor or Manager

Qualifications

Required

• High school diploma or GED.
• Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
  • Accepted documentation:
    • New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
    • Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
  • Within first six months of employment, will complete one of the following certifications after up to two test attempts:
    • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
    • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
    • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
    • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
    • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
  • Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years’ experience in a relevant role.
• Strong computer skills.

Preferred

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign‑on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.