Medical Assistant - Midtown Primary Care

Riverside Hospital, Inc.; Williamsburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Hospital, Inc. in Williamsburg, Virginia is hiring a Medical Assistant to support patient care and clinic operations under physician supervision.

The role involves clinical tasks, patient interaction, and coordination with the care team, including handling vital signs, specimen collection, and exam room preparation. The position emphasizes accuracy, patient-centered service, HIPAA compliance, and collaboration across clinics to meet operational needs.

Qualifications

• Education: High School Diploma or GED, High school or equivalent (Required).
• Program Graduate, Medical Assistant (Required).
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required).

Responsibilities

• Maintains clinical competency and adheres to Riverside Medical Group standards.
• Prepare and sanitize exam rooms; obtain vital signs.
• Administer medications and vaccines under physician supervision.
• Process prescription refill requests for approval and forwarding to pharmacies.
• Manage patient records and coordinate with care team for timely visits.
• Schedule tests and referrals within network; support quality measures.

Education

High School Diploma or GED

Medical Assistant Program Graduate

CPR/BLS Certification

Job description

Williamsburg, Virginia Hiring Range $18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other clinics as needed to support operational needs. May be asked to Float to other practices within the region providing support as needed.

What you will do

Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care. Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information Assists with patient education per protocol and direct provider instruction to include instructions in the after-visit summary within the EMR. Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the EMR. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations. Supports productivity goals to maximize use of facility resource to meet patient demand. Maximize physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.

Qualifications

Education High School Diploma or GED, High school or equivalent (Required) Program Graduate, Medical Assistant (Required) Experience Less than 1 year Clinical experience (Preferred) Licenses and Certifications Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) within 1 Year(Preferred) or Registered Medical Assistant (RMA) - American Medical Technologists (AMT) within 1 Year(Preferred) CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers. If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.