Medical Assistant - MHMG Float Pool

Memorial Hermann Health System; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Memorial Hermann Health System is seeking a Medical Assistant to support providers in patient care across clinical areas. Responsibilities include assisting with examinations, procedures, and treatments, as well as scheduling, eligibility verification, and basic testing.

The ideal candidate will have a high school diploma or GED, completion of a Medical Assistant program or eligibility for certification, and current MA certifications within 12 months of hire, plus BLS/CPR.

Qualifications

• Education: High school diploma or GED required and graduation from a Medical Assistant program or eligible for certification within 12 months of hire.
• Licenses/Certifications: RMA, CMA, CCMA, or NRCMA within 12 months of hire; BLS/CPR certification.
• Experience: 3 years of Medical Assistant experience; strong communication and relationship-building skills.

Responsibilities

• Assist providers in patient examinations, procedures, and treatments.
• Schedule patient appointments and verify eligibility for care.
• Perform EKG, vital signs, and basic testing per provider instructions.
• Administer medications with the seven rights and maintain safety/compliance.
• Cross-train for patient access tasks and support related departments.

Skills

Communication

Teamwork

Medical assisting

Adaptability

Education

High school diploma or GED

Medical Assistant program graduation

Certification eligibility within 12 months

Tools

EMR systems

Job description

Job Summary

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Responsible for assisting providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Also performs general administrative duties in accordance with TJC, CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. All patient care is under the direction of a physician and within the scope of a medical assistant. May also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.

Job Description

Minimum Qualifications Education: High school diploma or GED required and Graduation from a Medical Assistant program or eligible for certification by either The American Medical Technologist (AMT) or The American Association of Medical Assistants (AAMA) or National Health career Association (NHA) or National Association for Health Professionals (NAHP) required within 12 months of hire Licenses/Certifications: Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) or Certified Clinical Medical Assistant (CCMA) or Nationally Registered Certified Medical Assistant (NRCMA) required within twelve (12) months of hire; and Current American Heart Association BLS/CPR certification or within 30 days of hire Maintains required credentials

Experience / Knowledge / Skills: Three (3) years of Medical Assistant experience Demonstrates ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public Working knowledge of ICD9/10 and CPT coding and insurance procedures Agrees to float to other clinic practices; employees must be reachable at all times during working hours for coverage/schedule changes

Principal Accountabilities Performs all office procedures with minimal assistance. Documents comprehensive patient information, care actions and patient responses with accuracy. Promotes organized care and office workflow. Utilizes and maintains office equipment safely and appropriately. Promotes efficient workflow in office. Uses and maintains appropriate resources to guide practice. Evaluates equipment and manages resources appropriately. Obtains advanced Electronic Medical Record skills and competence. Effectively prioritizes tasks to promote quality and safe patient care. Provides quality patient/family-learning experiences based on identified needs or projected needs as directed by the provider. Conducts hearing, vision, breathing and EKG testing; records results in chart. Administers medications as directed using seven rights. Participates in some quality management initiatives. Contributes positively to the overall patient satisfaction scores. Maintains, documents, and evaluates quality control testing. Cross trains to perform patient access tasks, including: take messages and assist providers with return phone calls to patients and pharmacies appropriately. Provides feedback to management with recommendations for changes. Seeks methods to improve communication with patients and family members. Participates in appropriate role in disasters, fire drills, fires and other emergency situations. Participates in emergency situations and intervenes with clinical competence. Complies with and promotes safety and emergency procedures. Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventative maintenance to ensure continued functioning of equipment. Maintains work areas in a clean, safe and organized manner. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned. Together, we’re creating an environment where exceptional care can flourish. It starts with you.