Medical Assistant - Medical Specialties Float Team

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k) matching

Medical, dental, and vision coverage

Life insurance

Annual bonus

Job summary

Northwestern Medicine is hiring a Medical Assistant to support physicians, nurses, and staff across multiple clinics. You will help with patient flow, vital signs, and basic procedures while maintaining a safe, clean, and welcoming environment.

The role emphasizes efficient clinic operations, accurate documentation, patient confidentiality, and teamwork. BLS/CPR certification and MA credentialing are required within six months, with potential for growth and comprehensive benefits.

Qualifications

• High school diploma or GED is required.
• Certification within 6 months from set of eligible exams (CMA, RMA, NCCT, NHA, NRCMA) is required.
• Basic Life Support (BLS/CPR) certification is required.
• 0–2 years of experience in a relevant role is preferred.
• Strong computer skills and familiarity with EMR systems are required.

Responsibilities

• Ensure efficient patient flow through the clinic and assist with examinations.
• Support practitioners with procedures and routine testing as directed.
• Maintain clean and safe exam rooms and manage supplies.
• Communicate effectively with patients and care team to promote satisfaction.
• Perform delegated duties in the specialty practice as assigned.

Skills

Strong computer skills

Education

High school diploma or GED

Accredited Medical Assistant training program

Tools

EMR systems

Job description

The salary range for this position is $19.13 - $25.83 (Hourly Rate)
Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description This CMA is trained and responsible to provide cross coverage in all 5 of our medical specialty clinics (endocrinology rheumatology NMH med spec infusion nephrology and allergy).
The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.
Responsibilities

• Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
• Performs all other duties as assigned by the Supervisor or Manager

Qualifications Required

• High school diploma or GED.
• Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
• Accepted documentation:
• New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
• Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
• Within first six months of employment, will complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years’ experience in a relevant role.
• Strong computer skills.

Preferred

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.