Medical Assistant Med Office Rep

CommonSpirit Health; Stockton (CA); On-site; USD 34,000 - 38,000; Full time

Job summary

Dignity Health Medical Foundation in Stockton, CA seeks a Medical Assistant to support daily operations for patients and medical teams. You will assist with exams, prepare charts, relay physician orders, and help coordinate with insurers and pharmacies for authorizations and refills.

The role emphasizes empathy, efficiency, and teamwork, with responsibility for vital signs, medical records, and patient communication while representing the SEIU-UHW union.

Qualifications

• High School Graduate or GED required.
• Completion of an accredited Medical Assistant program or military training equivalent.
• Basic Life Support (CPR) required on hire.

Responsibilities

• Prepare patient charts and assist with exams or procedures.
• Relay physician instructions and administer physician-directed medications.
• Perform accurate vital sign measurements and manage EMR/charting.
• Communicate patient concerns to providers and coordinate with insurance/pharmacies for authorizations and refills.
• Provide excellent customer service and demonstrate technical competence.

Skills

Customer service

Technical competence

Time management

Empathy

Communication

Education

High School Diploma or GED

Formal Medical Assistant program

Job description

Job Summary and Responsibilities

As our Medical Assistant, you will ensure smooth daily operations for your patients and the medical team. You can expect to support multiple patients daily, depending on physician availability. This position is represented by the SEIU-UHW.

Every day you will proactively prepare patient charts, assist with patients exams or procedure and relay physician instructions, administer physician-directed medication and perform accurate vital sign measurements, manage medical records (charts and EMR), communicate patient concerns to providers, and collaborate with physicians, insurance, and pharmacies for medication authorizations and refills.

To be successful in this role, you must have an enthusiasm to help others and the ability to work efficiently and provide empathy for our patients.

• Provides excellent customer service
• Demonstrates technical competence
• Obtains pre-authorizations for procedures, imaging, tests, medications
• Accurately submits RX requests to pharmacies within 30 minutes after obtaining a physicians written order
• Proactively contributes to organizational excellence
• Utilizes work time efficiently through proper time management

Job Requirements - Required

• High School Graduate General Studies or GED General Studies
• Satisfactory completion of formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by DHMF HR department in conjunction with the State Division of Allied Health)
• Basic Life Support - CPR, upon hire

Preferred

• 6 months experience in an outpatient setting as a Medical Assistant
• 6 months experience in an outpatient setting as a Medical Office Receptionist or an equivalent amount of experience in a highvolume customer service role in another industry/environment working with referrals or scheduling surgeries
• Experience in billing
• Prior call center experience preferred
• Experience with multi-line phones/ACD phones preferred
• Prior call center experience preferred

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center), we offer an integrated care delivery system that provides primary care for family medicine and internal medicine, cancer care (gynecologic oncology and radiation oncology), endocrinology, gastroenterology, and general surgery.

[One Community. One Mission. One California ](https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$25.00 - $27.67 /hour