Medical Assistant Manager

Velazquez Pain Relief Center; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

Velazquez Pain Relief Center is seeking an experienced Medical Assistant Manager to oversee day-to-day operations across four clinics. The role leads Medical Assistants, stays hands-on in patient care when needed, and involves regular travel between locations to maintain smooth clinical workflows.

The position emphasizes staff onboarding, scheduling, and addressing patient concerns with empathy. A valid driver’s license and EHR experience are required, with competitive pay and benefits offered.

Qualifications

• 2+ years as Medical Assistant, including ≥1 year in a lead role.
• Experience in pain management or similar clinic preferred.
• Valid driver’s license and reliable transportation for travel between locations.
• Proficient with EHR and scheduling systems.
• Strong communication and conflict-resolution skills.
• Ability to train, coach, and hold staff accountable.
• Highly organized and adaptable across multiple sites.

Responsibilities

• Manage daily staff scheduling across four locations.
• Step in and work as a Medical Assistant when additional clinical coverage is needed.
• Lead onboarding and training for new Medical Assistant hires.
• Serve as a point of contact for patient complaints, resolving concerns promptly and professionally.
• Supervise and support MA staff to ensure efficient day-to-day operations.
• Monitor staff performance and workflow to identify and correct inefficiencies.
• Travel regularly between all four clinic locations to support daily operations.
• Partner with clinic leadership on staffing, training, and operational issues.

Skills

Staff leadership

Staff training

Conflict resolution

Communication

Organization

Time management

Tools

EHR

Scheduling systems

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

About Us

Velazquez Pain Relief Center is a multi-location pain management practice dedicated to helping patients manage chronic pain and improve quality of life. We're looking for an experienced, hands‑on Medical Assistant Manager to help lead our medical assistants and keep daily operations running smoothly across all four of our clinics.

About the Role

The Medical Assistant Manager oversees day-to-day medical assistant operations across our four locations, leading a team of Medical Assistants while staying hands‑on in patient care when needed. This role is part manager, part mentor, and part problem‑solver — someone who can staff a schedule, train a new hire, jump in on the floor during a busy shift, and handle a patient concern with the same level of confidence. Regular travel between our clinic locations is a core part of this role.

Key Responsibilities

• Manage daily staff scheduling across all four clinic locations, including coordinating coverage for call-outs and unplanned absences
• Step in and work as a Medical Assistant whenever additional clinical coverage is needed
• Lead onboarding and training for new Medical Assistant hires, ensuring consistent clinical and administrative standards across all locations
• Serve as a point of contact for patient complaints, resolving concerns promptly, professionally, and with empathy
• Supervise and support MA staff to ensure efficient, accurate day-to-day clinical operations
• Monitor staff performance and workflow to identify and correct inefficiencies or errors
• Travel regularly between all four clinic locations to support daily operations, staff, and patient needs
• Partner with clinic and practice leadership on staffing, training, and operational issues as they arise

Qualifications

• 2+ years of experience as a Medical Assistant, including at least 1 year in a lead, charge, or supervisory role
• Experience in pain management or another specialty clinic setting preferred
• Valid driver's license and reliable transportation for regular travel between locationsComfortable working with EHR and scheduling systems
• Strong communication and conflict-resolution skills, with the ability to manage patient concerns calmly and professionally
• Proven ability to train, coach, and hold staff accountable
• Highly organized, adaptable, and comfortable managing shifting priorities across multiple sites

What We Offer

• Competitive pay, based on experience
• Benefits — health/dental/vision, PTO, 401(k)
• A supportive, team-oriented environment across a growing multi-location practice
• Opportunity to make a direct impact on patient experience and clinic operations

Velazquez Pain Relief Center is an equal opportunity employer.