Medical Assistant (MA) – Urgent Care West Arbor

Trinity Health Michigan; Ann Arbor (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay

Medical/dental/vision

Career growth

Collaborative culture

Southeast Michigan mission

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Medical Assistant to support our providers in the Behavioral Health Service Center and help create a positive patient care experience each day. You will perform indirect work support, test tracking, Gaps in Care, documentation of exams and plans, and assistance with prior authorizations and audits.

This role requires a High School Diploma or GED, MA credentialing or EMT/Paramedic options, CPR certification, and 0–1 year clinical

Qualifications

• 0–1 year of clinical experience preferred.
• If MA program/externship/internship not completed, 2+ years of clinical experience required.
• MA credentialing or EMT/Paramedic licensure with CPR certification is preferred.

Responsibilities

• Indirect work support managing tasks.
• Test tracking.
• Performs moderate to complex Gaps in Care.
• Supports within scope and prior authorizations.
• Quality control, lab logs, practice audits.
• OSHA safety rep: keeps protocols and staff updated.
• Transcribes patient exam information, diagnosis and plan into medical record.
• Assists with specialty specific tasks after training.

Skills

Interpersonal skills

Team collaboration

Adaptability

Education

MA program and MA externship

MA internship

EMT program

Paramedic program

Certified Athletic Trainer

Tools

CPR certification

Job description

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support our providers in delivering exceptional patient care. In this role, you’ll work directly with patients within our Behavioral Health Service Center and help create a positive healthcare experience every day.

What You’ll Do:

• Indirect work support managing tasks
• Test tracking
• Performs moderate to complex Gaps in Care.
• Support within scope and prior authorizations.
• Quality control, lab logs, practice audits.
• OSHA safety rep: keeps protocols and staff updated.
• Transcribes patient exam information, diagnosis and plan into medical record.
• Assists with specialty specific tasks after completion of training.

General Requirements:

EDUCATION:

High School Diploma or GED. Successful completion of accredited/approved:

• MA program and MA Externship;
• MA Internship;
• Emergency Medical Technician (EMT) program;
• Paramedic program; or
• Certified Athletic Trainer.

If credentialed, maintains current MA Re-Certification CEUs.

CREDENTIALS/LICENSURE:

MA-Non-Credentialed I:

MA eligible to attain Medical Assistant Certification is desired, or EMT with current/active license in the State of Michigan, or Paramedic following successful completion of the National Registry Paramedic Exam and/or holds a current/active license in the State of Michigan. Valid CPR certification.

MA-Credentialed I:

Certification as a Medical Assistant through one of the following certifying agencies:

• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Center for Competency Testing (NCMA)
• National Healthcareer Association (CCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE:

0-1 year previous clinical experience or equivalent combination of education and experience preferred. In absence of completed MA Program/Externship/Internship, must have 2+ years’ clinical experience providing clinical support in community-based clinic and be subject to standardized testing and evaluation of clinical skills.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you’re passionate about patient care and looking to grow your healthcare career, we’d love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.