Medical Assistant (MA) - Urgent Care

ConvenientMD LLC; Dover (NH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Company paid short-term disability

Pet insurance (optional)

401k match

Job summary

ConvenientMD LLC is seeking a Medical Assistant to support urgent care clinics across New Hampshire. You will engage with patients, perform basic clinical tasks, and assist healthcare providers to deliver high-quality care in a fast-paced environment.

Requires MA certification with 1+ year of experience or 2 years as MA, BLS, and strong HIPAA compliance. Flexible shifts include 12-hour blocks, with locations within travel distance of your primary clinic.

Qualifications

• High school diploma or GED required.
• Medical Assistant certification and 1+ year experience or 2+ years as MA.
• BLS certification from AHA or Red Cross required.
• Improved patient care through compassionate, patient-focused approach.
• Proficient with MS Office and able to learn EHR/clinic systems.

Responsibilities

• Engage with patients and provide information on conditions, treatment plans, and medications.
• Triage patients by performing basic assessments and determining urgency.
• Take vital signs, obtain histories, and assist with minor procedures.
• Document patient information in EHR and ensure HIPAA compliance.
• Assist with medication administration under supervision where legally permitted.

Skills

Patient interaction

Communication

HIPAA compliance

Technical savvy

Microsoft Office

Experity

Education

High school diploma or GED

Tools

EHR systems

Experity

Microsoft Office

Job description

At ConvenientMD , we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

Required Availability

• Must be able to work12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at leastfour (4)shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to worktwo(2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to workfour(4)12-hour shiftsper month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends,holidays.
• If needed, mustbe able to work at a minimum of three (3) otherConvenientMDlocations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High schooldiplomaor GED required.
• Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate,authentic, andpatient focused: Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging.
• Proactive and confidentcommunicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients.
• Trustworthy: Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations.
• Effective communicator and cross collaborator: Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellentteamplayer: Enjoys collaborating with others and being a part ofa strong teamdynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software , experience with or ability to learn Experity as well as other business systems .

Bonus Qualifications

• 1-2 years of patient triage experience in an u rgent c are or e mergency d epartment preferred .

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental,and vision coverage, company paidshort-termdisability,and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employerrewards and access to discounts offered on services and products such as hotels,