Medical Assistant (MA) Otolaryngology

PIH Health Hospital; Downey (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

PIH Health Downey Hospital is seeking a Medical Assistant to support both clinical and administrative tasks under licensed practitioner supervision. You will assist with patient intake, basic procedures, specimen collection, point-of-care testing, and documentation in the EHR.

This role may float between clinic locations and requires strong English communication, accuracy, and adaptability. BLS and phlebotomy training are required; Spanish bilingual skills are preferred.

Qualifications

• BLS Basic Life Support certification from American Heart Association.
• Certificate for venipuncture/phlebotomy training.
• High school diploma or GED on record.
• Completion of an accredited Medical Assistant program.
• DL number and valid in-state license if float pool.

Responsibilities

• Assist with patient intake, exams, and basic procedures.
• Collect specimens and perform point-of-care testing.
• Administer medications and vaccines when delegated and authorized.
• Document care and coordinate referrals/authorizations.
• Maintain patient records and communicate with providers, payers and departments.

Skills

Strong communication

Fluent in English

Medical terminology

Infection control

Adaptability

Visual acuity

Clinical skills

Cash handling

Data entry / typing

Honesty / reliability

EHR knowledge

Bilingual (Spanish preferred)

Travel between clinics

Education

High School Diploma or GED

Phlebotomy training certificate

CPR/BLS certification

Medical Assistant program certificate

Driver license (DL number)

Job description

The Medical Assistant (MA) performs clinical and administrative duties under the direct supervision of a licensed practitioner and within the scope of practice established by California law, organizational policies, and delegated clinical responsibilities. The MA supports safe, efficient, and patient-centered care by assisting with patient intake, clinical procedures, specimen collection, point-of-care testing, medication and immunization administration (when delegated and authorized), documentation, care coordination, and other assigned clinical support functions. The MA is responsible for maintaining competency in assigned duties and adhering to current organizational policies, procedures, and regulatory requirements. Based on operational needs, the Medical Assistant may be required to float between clinic locations and travel to assigned sites. The MA may also perform designated administrative functions, including coordinating referrals and authorizations, maintaining accurate documentation, and communicating with patients, providers, payers, and other departments to facilitate continuity of care.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Candidate must be able to work in a fast-paced environment which may include a considerable amount of walking, and physical assistance for patients.
• Strong verbal and written skills; fluent in English
• Knowledge of medical terminology, infection control and patient safety measures.
• Adaptability and accuracy
• Must have good visual acuity and motor coordination.
• Strong clinical skills
• Basic math skills and ability to handle cash transactions.
• Strong computer skills (data entry and typing)
• Honest, dependable, and conscientious.
• Knowledge of Electronic Health Record (EHR) computerized practice management and other record keeping systems
• Bilingual, Spanish preferred.
• Ability to maintain composure when confronted with fast paced situations, excellent communication skills
• Ability to work in an environment involving a high level of activity and a variety of positions.
• Ability to travel between assigned clinic locations

Required Experience

Minimum Qualifications

• (BLS) Basic Life Support Current certification from the American Heart Association
• Certificate of successful completion of venipuncture (phlebotomy) training from an accredited Medical Assistant program.
• DL NUMBER - Driver License, Valid and in State (Float Pool Medical Assistants Only)
• High School Diploma or GED
• Other Graduation certificate from an accredited Medical Assistant program
• 6 months Experience performing front and back medical office functions. Clinical externship experience completed as part of an accredited Medical Assistant program will be considered qualifying experience when verified through official program documentation.
• 5 years Experience required in circumstances of a practice acquisition. A competency validation must be completed by a PIH Health supervising physician whose practice we are acquiring.

Preferred Qualifications

• 2 years Experience performing front and back medical office functions in an ambulatory or physician practice setting.
• Experience working in a multi-specialty ambulatory healthcare setting.

Address
11480 Brookshire Ave
Salary
23.00-33.12
Shift
Days
Zip Code
90241