Medical Assistant/ LPN Diabetes Endo Clinic

MercyOne Medical Group; Des Moines (IA); On-site; USD 33,000 - 52,000; Full time

Job summary

Trinity Health is seeking a Full-time Medical Assistant to support patient care through preparation, vital signs, documentation, and coordination of procedures. The role involves assisting providers with exams, administering medications, and ensuring accurate charting and communication of test results.

Emphasis on confidentiality, patient education, and teamwork. The ideal candidate has completed an accredited Medical Assistant program and will obtain CMA/RMA/CCMA/NCMA or equivalent within one

Qualifications

• Certification within one year of hire: CMA/RMA/NCMA/CCMA/NRCMA/NPCE MA.
• BLS certification required within 3 months of hire.
• Mandatory Reporter abuse training within 3 months of hire.
• Proficient in basic computer skills (Windows, MS Office).
• Ability to communicate effectively in English with patients and staff.

Responsibilities

• Deliver patient care through preparation, vital sign collection, and documentation.
• Assist with procedures, exams, and diagnostic equipment while maintaining aseptic technique.
• Administer medications, treatments, and immunizations under provider direction.
• Prepare and organize patient charts and communicate test results and care plan to patients.
• Schedule and coordinate procedures, labs, X-rays, and surgeries; inform patients about pre/post care.

Skills

Collaborative environment

Patient communication

Computer skills

Education

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Medical Assistant (NCMA)

Clinical Medical Assistant Certification (CMA)

Certified Clinical Medical Assistant (CCMA)

Nationally Registered Certified Medical Assistant (NRCMA)

NPCE MA

CAAHP/ABHES accredited program

BLS certification

Mandatory Reporter abuse training

English language proficiency

Job description

Employment Type: Full time Shift: Day Shift

ESSENTIAL FUNCTIONS

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
• Administer medications, treatments, and immunizations under the direction of providers.
• Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
• Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
• Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
• Educate patients and families based on assessed needs and discharge plans.
• Promote evidence-based resources to optimize nursing practice and patient care.
• Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel .
• Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
• Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensure safety checklists/quality controls are completed as required .
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

• Must be comfortable operating in a collaborative, shared leadership environment.
• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health C areer Association.
• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.