Medical Assistant/ LPN

Trinity Health; Waukee (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Trinity Health is seeking a full-time Medical Assistant to support patient care during day shifts in a collaborative clinic setting. You will prepare patients, collect vital signs, and document results while assisting with various procedures and immunizations.

You will coordinate schedules, manage pre-certifications, and support care continuity. ACAAHE/ABHES-accredited MA program and BLS are required or obtainable within set timelines.

Qualifications

• Requires completion of an accredited medical assistant program.
• Must obtain CMA, RMA, NCMA, CCMA, NRCMA or NPCE MA certification within 1 year of hire.
• Basic Life Support (BLS) certification within 3 months of hire.
• Ability to read, write, and understand English and communicate effectively with patients and staff.
• Experience in a collaborative, shared leadership environment is preferred.

Responsibilities

• Deliver patient care, prepare patients, collect vitals and document in charts.
• Administer medications, treatments and immunizations under provider direction.
• Schedule procedures, labs, imaging, and follow-ups; coordinate care continuity.
• Maintain patient confidentiality and comply with policies and regulations.
• Assist in training and supporting new staff; provide cross-coverage as needed.

Skills

Team collaboration

Medical assisting

BLS certification

Computer skills

Education

CAAHEP/ABHES accredited MA program

Tools

EHR systems

Job description

Employment Type: Full time Shift: Day Shift

ESSENTIAL FUNCTIONS

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
• Administer medications, treatments, and immunizations under the direction of providers.
• Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
• Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
• Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
• Educate patients and families based on assessed needs and discharge plans.
• Promote evidence-based resources to optimize nursing practice and patient care.
• Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
• Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
• Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensure safety checklists/quality controls are completed as required.
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

• Must be comfortable operating in a collaborative, shared leadership environment.
• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
• Acceptable Certification s :
• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health C areer Association.
• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, vet