MEDICAL ASSISTANT/LPN

Knox County; Tennessee; On-site; USD 21,000 - 30,000; Full time

Job summary

Knox County Government is seeking a Medical Assistant to provide basic patient care and perform routine clinical tasks under supervision.

Responsibilities include preparing patients, documenting health information in the electronic health record, administering vaccines, collecting specimens, and assisting with front desk duties. Must have MA program diploma and BLS.

Qualifications

• Requires MA program diploma and 1–3 years related experience.
• If MA, must meet AAMA requirements and maintain certifications.
• Basic Life Support (BLS) certification.

Responsibilities

• Prepare patients for treatments under supervision.
• Collect health information and document in EHR.
• Administer vaccines and injections.
• Collect blood and urine specimens.
• Explain procedures and answer patient questions.
• Assist front office with patient registration and checkout.
• Process prior authorizations to ensure coverage.
• Support supervisors and staff as needed.

Skills

Patient care

Medical terminology

Documentation

Communication

Teamwork

Education

MA program diploma

Tools

Electronic Health Records (EHR)

Job description

The purpose of this classification is to provide basic patient care or treatments as well as certain administrative duties.

Essential Functions

• Prepare patients for medical treatments under direct supervision of clinic supervisor, nurses and nurse practitioners
• Collect health information and accurately document in electronic health record system
• Administer vaccinations and other injections as directed.
• Blood and urine specimen collection, specimen processing and packaging.
• Communicate moderately complex information to coworkers and patients
• Perform counseling, navigation, and adherence checks related to disease states and medications
• Communicate lab results to patients in person and over the phone.
• Assist front office staff as needed in patient registration and checkout
• Initiate and complete prior authorizations/prior approvals as indicated by insurance or access patient assistance programs to ensure coverage of treatments and procedures
• Perform other duties as assigned by the Nursing and Office Supervisors

Additional Job Functions

• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office
• Ensure regular, punctual attendance during scheduled work hours
• Perform other duties as required

Minimum Training & Qualifications

• The position requires a vocational/technical school diploma from an accredited Medical Assistant (MA) program and one to three years’ related experience
• If the incumbent is an MA, must meet American Association of Medical Assistants (AAMA) requirements and maintain state and professional certification requirements

Specialized Knowledge

• Basic Life Support (BLS) certification
• Basic understanding of computers, printers and other office equipment
• Ability to navigate and use electronic health records and other data management systems
• Ability to focus and demonstrate great attention to detail
• Ability to work cooperatively as a member of a team
• Ability to utilize critical thinking skills to assess data and client/clinic needs
• Ability to record and deliver information, to explain procedures and policies, and to follow verbal and written instructions, guidelines and objectives
• Flexibility and adaptability in a fast paced, frequently changing clinical environment.
• Value diversity, equity, and inclusion
• Basic knowledge of Public Health Core Competencies and Public Health 3.0
• Apply competencies to current quality improvement projects

Physical Requirements

• May have to physically assist/move patients. Must be physically able to operate a variety of office machines, such as a computer, printer, copy machine, facsimile machine, calculator, telephone, overhead projector, and VCR. Must be able to use body members to work, move or carry objects or materials.
• Risk of exposure to infectious agents that can cause serious illness.

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.