Medical Assistant/ LPN

Trinity Health; Iowa; On-site; USD 34,000 - 46,000; Full time

Job summary

Trinity Health is seeking a full-time Medical Assistant in Iowa to support patient care across procedures, exams and documentation. The role emphasizes collaboration, accuracy, and compassionate patient interaction within a team-based setting.

Responsibilities include assisting with medications and immunizations, coordinating tests and appointments, and educating patients per discharge plans. ACAAHP/ABHES-accredited program and BLS within 3 months are required.

Qualifications

• Completion of an accredited medical assistant program.
• Must obtain BLS certification within 3 months of hire.
• Must complete Mandatory Reporter abuse training within 3 months of hire.
• Proficient in basic computer skills (Windows, MS Office).

Responsibilities

• Deliver patient care through patient preparation, vital sign collection, and documentation.
• Administer medications, treatments, and immunizations under provider direction.
• Prepare and organize patient charts and ensure documentation is complete.
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.
• Coordinate patient follow-ups and communications with providers.
• Maintain patient confidentiality and adhere to policies and regulations.
• Educate patients and families based on discharge plans and evidence-based resources.
• Support training and onboarding of new colleagues and assist in cross-coverage as needed.

Skills

Team collaboration

Basic computer skills

Effective communication

English literacy

Education

CAAHP/ABHES-accredited Medical Assistant program

Certified Medical Assistant (CMA) - AAMA

Registered Medical Assistant (RMA) - AMT

Medical Assistant (NCMA) - National Center for Competency Testing

Clinical Medical Assistant Certification (CMA) - AMCA

Certified Clinical Medical Assistant (CCMA) - NHA

Nationally Registered Certified Medical Assistant (NRCMA) - NAHP

NPCE MA - NPCE

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, anddemonstratesthe Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Deliver patient care through patient preparation, vital signcollection,and documentation.Assistwith various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.

Administer medications, treatments, and immunizations under the direction of providers.

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patientregardingtest results and plan of care

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.Assistwith patient outreach for overdue visits, labs, and referrals.

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.

Educate patients and families based on assessed needs and discharge plans.

Promote evidence-based resources tooptimizenursing practice and patient care.

Proactively serves as a patient advocate byutilizingcourteous and professional etiquette at all timesreflecting positive tone and speaking distinctly with poise,tactand assurance.Assuresaccurateand complete messages toappropriate personnel.

Assistsin training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).

Ensure safety checklists/quality controls are completed asrequired.

Other duties as needed and assigned by the manager.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and proceduresin order toensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

Must be comfortable operating in a collaborative, shared leadership environment.

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:

AcceptableCertifications:

• Certification:Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National HealthCareer Association.

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).

Basic Life Support (BLS) certificationrequiredwithin 3 months of hire.

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).

Ability to work with diverse groups of people and in a collaborative, shared leadership environment.

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.

Mustpossessa personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.