Medical Assistant/Location Manager

Any Lab Test Now; Fishers (IN); On-site; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Opportunity for professional growth

Job summary

A leading provider of lab testing services is seeking a Location Manager in Fishers, IN. This role involves overseeing daily operations of the laboratory, training staff, and ensuring compliance with health regulations. The ideal candidate has at least 3 years of management experience in a healthcare or retail setting, excellent communication skills, and proficiency in phlebotomy. This full-time position offers opportunities for professional growth along with benefits including 401(k) matching and performance bonuses.

Qualifications

• At least 3 years of management experience in healthcare or retail.
• Proficiency in phlebotomy is essential.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations of the retail laboratory.
• Train new Medical Assistants and Phlebotomists.
• Manage cash reconciliation and billing.

Skills

Leadership

Communication

Customer service

Phlebotomy

Sales

Education

Certified Medical Assistant (CMA)

Phlebotomy Technician (CPT)

Tools

Laboratory Information Systems (LIS)

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts (lab testing services)
• Paid time off
• Opportunity for professional growth within national franchise network
• PTO

Any Lab Test Now is a leading provider of direct-access lab testing services, allowing individuals to take control of their health by conveniently and affordably accessing a wide variety of lab tests without the need for a doctor's order. Our mission is to empower individuals to make informed health decisions and take charge of their well-being. Our walk-in retail franchise location is currently accepting applications for an energetic, customer-oriented leader to join our team!

Job Title: Location Manager / General Manager

Location: Fishers, IN

Employment Type: Full-Time

Reports To: Franchise Owner

Job Summary

The Location Manager is responsible for the overall daily operations of a retail laboratory storefront. This role requires a blend of clinical expertise, administrative leadership, and customer service excellence. You will ensure the facility operates efficiently while providing a high-quality experience for customers seeking clinical, DNA, and drug/alcohol testing.

Key Responsibilities

• Operations Management: Oversee day-to-day activities, including opening/closing procedures, inventory management, and maintaining a clean, professional retail environment.
• Staff Leadership: Train new Medical Assistants and Phlebotomists. Ensure all team members follow standard operating procedures (SOPs) and safety protocols.
• Clinical Duties: Perform phlebotomy and specimen collection (blood, urine, hair, saliva) for a wide range of tests. Ensure proper labeling, processing, and shipping to reference laboratories.
• Customer Service: Address customer inquiries, resolve complaints, and provide information about various testing options with confidentiality and discretion.
• Sales & Business Development: Drive revenue growth by identifying local business partnership opportunities (e.g., employer drug testing programs) and promoting wellness services to the community.
• Compliance: Maintain strict adherence to HIPAA, OSHA, and CLIA regulations to ensure patient privacy and workplace safety.
• Financial Oversight: Manage daily cash reconciliation, billing for corporate accounts, and monitoring the location’s budget and performance goals.

Qualifications

• Experience: At least 3 years of management experience, preferably in a healthcare or retail setting. A stable work history is required.
• Clinical Skills: Proficiency in phlebotomy.
• Certification: Certified Medical Assistant (CMA), Phlebotomy Technician (CPT), or similar clinical credential preferred.
• Soft Skills: Strong leadership, excellent communication, and a "customer-first" mentality.
• Technical Proficiency: Ability to learn and use specialized Laboratory Information Systems (LIS), standard office software, and computers.