Medical Assistant (Lincoln Internal Medicine) 40 hours, days

ummh; Worcester (MA); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

Signing bonus available (eligibility/b

Signing bonus available (eligibility/—

Job summary

UMass Memorial Health in Worcester, MA is seeking a Medical Assistant II to support the Lincoln Internal Medicine clinic. Under licensed clinicians, you will provide frontline patient care and perform essential clerical duties to keep the office running.

You will take vital signs, perform EKGs and phlebotomy, document patient information, assist with injections, manage charts, schedule appointments, verify insurance, and handle pre-authorizations as needed.

Qualifications

• Support clinic operations as Medical Assistant II under licensed clinicians.
• Take vital signs, perform EKGs and phlebotomy per clinic standards.
• Assist with injections and routine clinical procedures.
• Document patient information accurately in the electronic medical record.
• Verify insurance coverage and manage pre-authorizations as needed.
• Schedule appointments, handle co-pays, and maintain patient flow.
• Maintain supplies, charts, and equipment; ensure sanitation and safety.

Responsibilities

• Escort patients to rooms and record vitals; document health status and progress.
• Perform EKGs, phlebotomy, and point-of-care tests per standards.
• Assist with injections within scope of practice; support exam procedures.
• Maintain records, order supplies, and manage inventory levels.
• Coordinate with insurers for coverage and prior authorizations.
• Collect co-payments and document financial transactions.
• Support admissions, transfers, and discharges as needed.
• Ensure cleanliness of instruments and patient areas; maintain EMR data.

Skills

Vital signs

EKG

Phlebotomy

Injections

Clerical duties

Medical records

Insurance verification

Pre-authorization

Scheduling

Patient transport

Tools

EMR systems

Job description

Exemption Status:
Non-Exempt

Hiring Range:
$21.90 - $31.94 (based on a full time schedule of 40 hours per week).
Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday

Scheduled Hours:
0830-1700
Shift:
1 - Day Shift, 10 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 3064 281 Lincoln Internal Medicine
Union:
SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

I . Major Responsibilities:

• Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.
• Performs EKG's, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
• May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
• Assists in performing routine physical examination or clinical procedures.
• Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements. Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
• Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
• Operates the sterilization/cleaning systems, as necessary.
• Assists in moving, lifting, positioning, and transporting patients as directed following policy standards. Utilize proper safety techniques and body mechanic in all work-related activities.
• Follows procedures for arriving patients and scheduling appointments.
• Assists with patient admissions, transfers, and discharge procedures.
• Maintains assigned office and/or clinical supplies. Assure accurate inventory of supplies based on approved levels. Rotate stock as required. Initiate requisitions for re-supply or special items.
• Maintains logs, organizes patient care chart, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.
• Processes prescription and refills as directed per procedure.
• Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed.
• Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed. Follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
• Collects co-payments from patients for visits and maintain records.

Standard Staffing Level Responsibilities:

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Participates in the use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains , regular, reliable, and predicta