Medical Assistant | Licensed Practical Nurse, Physicians Plaza

Covenant Health; Oak Ridge (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Covenant Health is seeking a Medical Assistant or Licensed Practical Nurse for Physicians Plaza in Oak Ridge, TN. This full-time position involves direct patient care, assisting physicians with examinations, and managing EMR documentation.

The role requires CMA licensure and may involve various certifications; it emphasizes patient-centered care, infection control, and efficient clinic operations.

Qualifications

• Certified Medical Assistant required.
• Certified Occupational Hearing Conservationist, DOT Collector, Breath Alcohol, PFT, Hair Specimen Collection and Phlebotomy preferred.

Responsibilities

• Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
• Performs basic nursing procedures such as measuring patient height and weight, taking vital signs, and completing ambulatory intake; performs venipunctures and injections as allowed by scope of practice.
• Interviews and retrieves initial basic evaluation of patient, inputs information into EMR, and reports to appropriate practitioner.
• Maintains a safe, comfortable, and therapeutic environment for patients and families during visit; uses AIDET communication fundamentals.
• Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
• Ensures an adequate stock of supplies and necessary equipment.
• Monitors and ensures accuracy of recording on patient’s medical records; assists with medical record requests and scanning of documentation into medical record.
• Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
• Assists with cleaning and re-stocking examination rooms daily; transports instruments to sterile processing as needed.
• Assists with chart prep and provider schedule management.
• Assists with provider support role as assigned; supports note prep, verbal order entry, order proposal, and prescription refill management.
• Competent at reception role – professional scripting when answering calls, documenting messages, and scheduling.
• Demonstrates competence in delivering age-appropriate care across populations.
• Promotes professional growth via education programs, literature, meetings, and workshops.
• Cooperates with staff to meet department goals and infection control policies.
• Attends meetings as required.
• Works with a positive attitude and supports a positive work environment.

Skills

Patient care

Vital signs

EMR documentation

Communication skills

Tools

EMR system

Job description

Overview

Medical Assistant | Licensed Practical Nurse, Physicians Plaza

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Medical Group Overview:

Covenant Medical Groupis the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, our team deliversexpertiseacross a broad spectrum of specialtiesfrom primary careand walk-in clinics topreventive medicineandadvanced surgical andsubspecialty services.We are committed to offering coordinated, patient-centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home.

Position Summary:

Under general supervision, performs basic nursing procedures on patients. Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.

Responsibilities

• Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.


• Performs basic nursing procedures such as measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake. Performs venipunctures and injections, as indicated and allowed by scope of practice.


• Interviews and retrieves initial basic evaluation of patient, inputs information into EMR, and reports to appropriate practitioner.


• Maintains a safe, comfortable, and therapeutic environment for patients and families during visit; demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.


• Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.


• Ensures an adequate stock of supplies and necessary equipment.


• Monitors and ensures accuracy of recording on patient's medical records. Maintains all required reports, statistics, etc. Assists with medical record requests and scanning of documentation into medical record.


• Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.


• Assists with cleaning and re-stocking examination rooms on a daily basis. Transports instruments to sterile processing as needed.


• Assists with chart prep and provider schedule management.


• Assists with provider support role as assigned. Supports through assistance with note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.


• Competent at reception role – includes professional scripting when answering calls, appropriate documentation of message in message pools, and real-time scheduling/rescheduling of appointments.


• Demonstrates competence in performing critical skills to include appropriate delivery of care according to age-specific needs of the population served.


• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.


• Cooperates with other personnel to achieve department objectives and maintains good employee relations, interdepartmental objectives, and infection control policies.


• Attends meetings as required.


• Works with a positive attitude; supports a positive work environment including teamwork within their immediate department and outside their department; and exhibits initiative daily to progress the care for our patients and the success of the department. Promotes positive relationships with co-workers.


• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.


• Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

None

Licensure Requirement:

Certified Medical Assistant required. Certified Occupational Hearing Conservationist Certification, DOT Collector Certification, Breath Alcohol Certification, PFT Certification, Hair Specimen Collection and Phlebotomy Preferred.