Medical Assistant Lead

orthoalaska; Anchorage (AK); On-site; USD 54,000 - 79,000; Full time

Benefits offered by this job

Complimentary orthopedic and primary

Medical and dental insurance

Life insurance

Disability insurance

401K

Profit sharing

Employee Assistance Program

Paid time off starting at three weeks

7 paid holidays per year

Annual compensation reviews

Job summary

OrthoAlaska is seeking a Medical Assistant Lead at OPA Lake Otis in Anchorage, a full-time leadership role overseeing the clinical team to optimize patient care and resource use.

Ideal candidates will guide providers, collaborate with support staff, and drive process improvements while maintaining high standards of patient-centered care. A signing bonus is offered after 90 days of employment.

Qualifications

• Excellent communication and interpersonal skills.
• Leadership and team-building abilities.
• Ability to prioritize tasks and manage multiple patient-care teams.
• Understanding of medical charts and billing codes.

Responsibilities

• Ensure smooth operation of the clinical team and liaison between providers and staff.
• Assess patients to determine appropriate provider and urgency; assist with care.
• Coordinate with Walk-In Clinic and Call Center to expedite care and referrals.
• Lead monthly strategic meetings and implement new concepts.
• Hire, mentor, and evaluate clinical staff according to standards.

Skills

Leadership

Communication

Interpersonal skills

Team leadership

Compassionate care

Prioritization

Tools

EHR

Job description

Medical Assistant Lead, OPA Lake Otis - Anchorage, Full-Time

Schedule: Monday - Friday, 8:00am - 4:30pm

Non-certified: $54,080 - $76,440 annual salary (DOE)

Certified: $56,160 - $78,520 annual salary (DOE)

This position will receive a $1000.00 SIGNING BONUS after 90 days of full-time employment

Full-time Benefits:

• Complimentary orthopedic and primary care at OPA and PCA
• Medical and dental insurance coverage beginning within 30 days
• Life insurance
• Disability insurance
• 401K
• Profit sharing
• Employee Assistance Program
• Paid time off starting at three weeks per year
• 7 paid holidays per year
• Competitive pay and annual compensation reviews

Learn more About Orthopedic Physicians Alaska at www.OPAlaska.com.

The primary purpose of this leadership position is to optimize the clinical team and achieve the highest standard of care by ensuring the most effective use of resources and providers. The Medical Assistant Lead evaluates, develops, and directs a multi-disciplinary staff within a larger orthopedic practice.

Ideal attributes

• Desire to develop and communicate best practices for an improved patient experience
• Considers compassionate, skillful patient care a top priority
• Takes ownership for personal and team growth and development
• Able to lead and inspire a team in its commitment to patient care
• Embraces excellence, honesty, compassion, and respect and demonstrates strong interpersonal skills
• Propensity to be a change agent who collaborates with a wide range of stakeholders

Representative duties

• Ensure smooth operation of the clinical team and serve as a liaison between providers and support staff
• Evaluate patients to determine appropriate provider and urgency, and assist providers with patient care
• Collaborate with Walk-In Clinic and Call Center to expedite patient care, referrals, and triage
• Lead monthly strategic and development meetings with team and implement new concepts
• Interview, hire, and lead new staff, acting as a role model for established standards, and perform development reviews for members of clinical team

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Understanding of leadership and team principles
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

FLSA status: Exempt

Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.

Core Competencies

• Synergy: Through collaboration & continuation improvement
• Empathy: Through compassion & patient-centered care
• Integrity: Through trust & ethical accountability
• Optimization: Through operational efficiency

The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.

Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk‑in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.

OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.

OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off.

OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.