Medical Assistant - Laboratory

Charles-River-Community-Health; Waltham (MA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Disability Insurance

Life Insurance

Flexible Spending Account

Employee Assistance Program

Travel Reimbursement

Professional Development

Job summary

Charles River Community Health is hiring a Medical Assistant - Laboratory to perform lab sampling, phlebotomy, vaccines, and floor duties in a busy clinic. You will take histories, record vitals, and assist providers during exams.

The role requires an MA certificate, a phlebotomy certificate, BLS/CPR, and the ability to commute between Waltham and Brighton locations. On-site, full-time with varied shifts.

Qualifications

• Medical Assistant Certificate required.
• Phlebotomy Technician Certificate required.
• High School Diploma or equivalent required.
• BLS or CPR Certification required.
• Must maintain current Medical Assistant certification to administer vaccines.

Responsibilities

• Obtain urine and blood samples and run point-of-care tests.
• Prepare instruments for sterilization and maintain inventory.
• Oversee phlebotomy training and internal certification.
• Coordinate unit flow and monitor waiting area.
• Escort patients to examination room and record vitals.
• Perform EKGs and basic derm procedures.
• Conduct vision and hearing tests under provider supervision.
• Document patient information in charts and ensure forms are completed.
• Assist during examinations and minor procedures as needed.
• Support emergency response and team communication.

Skills

Bilingual English/Spanish

Phlebotomy

Strong communication

Education

Medical Assistant Certificate

Phlebotomy Technician Certificate

High School Diploma

BLS/CPR Certification

Tools

Phlebotomy CPT/RPT Certification

Job description

Description

CLASSIFICATION/STATUS:

Non-Exempt, Full Time

IMMEDIATE SUPERVISOR:

Medical Assistant Manager

SUPERVISORY RESPONSIBILITIES

None

CLINICAL SUPERVISORS:

Lead Medical Assistant, Medical Assistant Manager, and Director of Nursing; Primary Care Providers will provide additional clinical supervision regarding individual patient care

LOCATION

On-site

PAY RANGE:

Band B ($21.00 - $27.00/hour)

WHO YOU ARE:

YOUR ROLE & IMPACT

The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The Medical Assistant - Laboratory will perform a variety of clinical and administrative tasks to keep the Medical Department running smoothly. The duties of Medical Assistant - Laboratory will primarily include completing laboratory requests and phlebotomy but will also require completion of floor duties as needed. These include but are not limited to taking medical histories, taking vital signs, managing patient flow, faxing, prescription requests, inventory and stocking, preparing instruments for use as well as any other duty assigned by supervisors.

YOUR RESPONSIBILITIES

• Obtain urine and blood samples and run point of care testing such as INR, A1C, HCG, Hb, Glucose, IH Lipids, Rapid HIV etc. Prepare specimens for transport to outside lab. Lab coverage for all clinical patients including MAH Prenatal.
• Wash, wrap, and prepare all instruments for sterilization. Assist with daily cleaning of rooms, stocking and maintenance of all inventory and supplies.
• Oversee phlebotomy training and internal certification for other Medical Assistants.
• Coordinate unit flow and monitor waiting area.
• Escort patients to examination room, take and record patient history and vital signs such as height, weight, pulse, blood pressure, temperature, etc. for adults and children.
• Perform and mount electrocardiograms (EKGs), and 3 DERM.
• Under the direction of the provider, conduct vision and hearing tests, report results to the provider for analysis and recommendations to the patient.
• Record all information in patient chart as needed.
• Ensure that all required forms and or screenings such as PEDS, PHQ, MCHAT, Food Insecurity, C3 RAF forms, PVPs, GADS, SBIRTS, Tobacco Cessation, Fall Risk Assessments, School and Camp Forms, Procedure Consents, and Release of Medical Records are distributed, completed, and entered correctly.
• Assist Provider during examinations and in minor procedures when necessary as well as in their school sessions.
• During an acute medical emergency, act as liaison with other Health Center personnel, ambulance service and hospital. Must exhibit professionalism under stress. Assist providers with treatment during emergency.
• Prepare, administer, and document vaccines for immunizations as directed by a physician or other licensed provider.
• Complete CRCH vaccine administration training (Vaccine for Children SOP, which includes storage and handling, VIS, order verification, scheduling, vaccine preparation, administration, documentation, and reporting).
• Provide emotional support to patients during routine and emergency visits to Center.
• Provide follow up communication by phone or mail with patients.
• Handle phone calls and book appointments as appropriate. Cover check out when needed.
• Provide skilled interpreting services within the department, and if available, to other parts of the Health Center.
• Work within his/her assigned team, to ensure that daily tasks are being done and assistance is being provided to the team such as inventory, scrubbing scheduled, covering lab, and covering sessions.
• Assist with the organization of ongoing in-service education within the Health Center and with outside agencies.
• Participate in community outreach activities.
• Maintain current patient education and referral information system in consultation with the staff.
• Participate in training and orienting of new staff.
• Work collaboratively with other Health Center staff in meeting JCAHO accreditation and other regulatory and/or funding requirements.
• Attend and participate in team lead meetings, monthly staff meetings, and other activities that the Health Center promotes.
• Perform other duties as assigned by the Medical Assistant Manager or designee.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Educational Medical Assistant Certificate required.
• Phlebotomy Technician Certificate (e.g., CPT, RPT) required.
• High School Diploma or equivalent required.
• BLS or CPR Certificate required.
• Must maintain current Medical Assistant certification to administer vaccines. Medical Assistant is required to submit CCMA or CRMA to HR/Credentialing within 3 months of start date.
• Medical Staff at CRCH are credentialed in accordance to regulation 243, CMR 3.05 of the Massachusetts Board of Register for Medicine.
• Clinic is open 8:30am-7:00pm on Mondays, Tuesdays, Wednesdays, and Thursdays; 8:30am-5:00pm on Fridays; and 8:30am-1:00pm on Saturdays. Required to work from 8:15am-5:00pm, as well as Evenings and Saturdays as needed in both locations.
• Bilingual with strong written and oral communication skill in English/Spanish or English/Portuguese preferred
• Must be able to adapt to the schedule and working style of assigned provider(s).
• Must be mature, responsible, and team oriented.
• Must be able to commute between both Waltham, and Brighton facilities.
• Strong organizational and communication skills.
• Willingness to support training needs for students and internships as requested.
• Ability to work under pressure and flexibility to function in a changing environment.

WHO WE ARE & WHAT WE DO

Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.

OUR PROMISE

If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Medical Assistant - Laboratory rewarding and impactful! You will also find a partner in your career path goals and trajectory!

OUR BENEFITS & PERKS

• Medical, Vision & Dental Insurance
• Generous Paid Time Off
• Short, Long-term Disability
• Life Insurance
• Flexible Spending Account
• Employee Assistance Program
• Tickets at Work
• Health Reimbursement Arrangement
• Travel Reimbursement
• Professional Development Opportunities
• Solid track record of developing and promoting employees internally!

Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.