Medical Assistant – Joslin Diabetes Clinic

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston is seeking a full-time Medical Assistant for the Shapiro Clinical Center, day shift. You will room patients, perform phlebotomy, review medications, and document data in the EMR, supporting diabetes care for adults and pediatrics.

The role also covers administrative tasks such as check-in, scheduling, and coordinating with interpreters and hospital teams. Candidates need a high school diploma and some patient-care experience; CMA/EMT/CNA/LNA certs

Qualifications

• High School diploma or GED required.
• MA/EMT/CNA/LNA certificate or diploma, or at least 5 months of direct patient care experience.

Responsibilities

• Room adult and pediatric patients and obtain vital signs.
• Perform phlebotomy, point-of-care testing, and specimen collection.
• Download data from diabetes devices into the EMR.
• Coordinate patient flow and support same-day appointments.

Skills

Phlebotomy

Basic computer skills

EMR/registrations

Education

High School diploma or GED

MA/EMT/CNA/LNA certificate or diploma

Tools

EMR basics

Job description

Boston, MA • Beth Israel Deaconess Medical Center • Full-time • DayWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.This is a full-time Medical Assistant position working the day shift, Monday through Friday, with no weekend or holiday requirements. The role is based in a fast-paced clinic that sees over 150+ patients (Adult & Pediatrics) daily.Supports smooth and efficient practice operations, while contributing to Joslin and BIDMC’s promise of providing extraordinary care to Adult & Pediatric patients. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions.Job Description:LocationShapiro Clinical Center – BostonScheduleMonday through FridayTwo shift options:8:00 a.m.–4:30 p.m.9:00 a.m.–5:30 p.m.No weekends or holidaysAbout the RoleJoin a fast-paced adult and pediatric diabetes clinic where Medical Assistants are central to patient care and daily clinic operations.You will room patients, perform phlebotomy, complete medication reconciliation, download diabetes technology data, and help maintain efficient patient flow. Medical Assistants support the clinic based on patient needs rather than being assigned to individual providers, making flexibility and teamwork essential.What You’ll DoRoom adult and pediatric patients and obtain height, weight, blood pressure, and other vital signsReview medications and allergies and document information accurately in the electronic medical recordPerform phlebotomy, point-of-care testing, and specimen collectionDownload data from continuous glucose monitors, glucose meters, and insulin pumps into the patient’s chartHelp coordinate patient flow across the clinic and communicate delaysPrepare and turn over exam rooms and maintain clean, stocked patient care areasQueue prescription renewals and enter orders as directed by a licensed providerSupport same-day appointments, interpreter coordination, and special clinic workflowsProvide backup assistance with patient check-in, check-out, scheduling, and telephone coverageMaintain medical equipment and supplies, including quality control and expiration monitoringWho You’ll SupportThe clinic provides care to adult and pediatric patients managing diabetes and related health conditions. Medical Assistants work alongside physicians, nurse practitioners, nurses, dietitians, behavioral health specialists, exercise physiologists, nephrology providers, and patient service representatives.Depending on clinic volume and assignment, a Medical Assistant may support approximately 15–30 patients during a shift.What Success Looks LikeYou will be successful in this role if you are:Comfortable performing phlebotomy across pediatric and adult age groupsConfident learning and working with diabetes technologyFlexible and able to move between different responsibilitiesOrganized and attentive to detailAble to recognize urgent situations and ask for help promptlyDependable and prepared to arrive on time for your scheduled shiftCurious, collaborative, and eager to learnComfortable working in a high-volume clinical environmentWhy Join This Team?You will join a diverse and collaborative clinic where providers and experienced Medical Assistants communicate closely and support one another.The role offers exposure to advanced diabetes technology and clinical workflows that go beyond traditional rooming responsibilities. Team members are encouraged to ask questions, continue learning, and contribute to patient care across the clinic.Required QualificationsHigh School diploma or GED required.0-1 years related work experience required.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.Preferred QualificationsPhlebotomy certificatePay Range:$21.00 – $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Full-timeHours/Week: 40Shift: DayCategory: Nursing SupportPay Range: $21.00 - $28.26FLSA: Non-ExemptReq ID: JR97850