Medical Assistant IV

LE0050 University HealthCare Alliance; San Jose (CA); On-site; USD 93,412,000 - 119,087,000; Full time

Job summary

University HealthCare Alliance dba Stanford Medicine Partners is seeking a Medical Assistant IV to join the clinic patient care team. The MA IV performs advanced clinical tasks and coordinates patient care alongside physicians to ensure efficient services.

Responsibilities include referrals, testing monitoring, staff mentorship, and participation in audits. A High School Diploma or GED, MA diploma, and 3+ years of experience are required; BLS CMA are preferred.

Qualifications

• High School Diploma or GED.
• Medical Assistant Diploma from an approved school or equivalent.
• Three+ years of related experience.
• Current American Heart Association BLS for Healthcare Providers.
• CMA or Certified Medical Assistant preferred.

Responsibilities

• Care coordination for patient referrals and testing completion.
• Support MA levels I-III and manage patient flow with the team.
• Preceptor for new Medical Assistants and students.
• Participate in internal clinic audits and policy updates.
• Develop/maintain department resource binder and dashboards.
• Lead clinic improvement projects and scribing for providers.

Skills

Care coordination

Leadership

Communication

Telemedicine

Education

High School Diploma or GED

Medical Assistant Diploma

BLS Certification

CMA certification

Job description

Day - 08 Hour (United States of America) This is a Stanford Medicine Partners job.

A Brief Overview

The Medical Assistant functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care. The Medical Assistant is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of resources and in the coordination of patient care. The Medical Assistant IV performs the duties of a MA I-III, in addition acts in an advanced and/or specialist level with responsibilities for performing work of a complex or interdisciplinary nature. Leader with a high degree of knowledge in the overall functions and recognized expertise in specific areas; problem‑solving frequently requires analysis of unique issues/problems without precedent and/or structure. Performs the most complex duties.

Locations Stanford Medicine Partners

What you will do

Job Scope: Care Coordination for patient’s needs, which includes tracking that patient referrals and testing are completed. Works collaboratively with team, to develop plan for daily assignments. Supports MA’s Level I, II, & III. Patient flow management responsibilities. Preceptor for new Medical Assistants/students. Participates in Internal Clinic audits. Professional communication style. Clinic patient flow management including clinical documentation in partnership with physician as “lead” for clinic. Develops and/or maintains resource binder for department as needed. Communicates department/organizational updates/reminders as needed Attends ≥ 1 Leadership class per year as needed. Able to act as resource and troubleshoot equipment when needed. Acts as liaison between MA and providers. Maintains MD schedule as needed. Leads in the development of policies, procedures and maintenance of A3 for department improvement as needed. Projects as needed. Scribing for providers

Knowledge

All of Level I, II, & III, in addition: Demonstrates a thorough knowledge of principles, practices, and concepts applicable to health care developed through specialized training and/or extensive related experience. Developing leadership skills. Knowledgeable about the organization’s strategic goals, long-term direction and performance.

Level of Supervision

Functions independently seeking assistance as appropriate. All other duties as assigned including department‑specific functions and responsibilities: Performs other duties as assigned and participates in organization projects as assigned.

Education Qualifications

High School Diploma or GED. Medical Assistant Diploma from an approved school/institution or equivalent documented training.

Experience Qualifications

Three (3) years or more of related experience.

Required Knowledge, Skills and Abilities

Same as Level I, II, & III, in addition: Ability to obtain new computer skills, orient appropriately, and act as resource as needed. Act as a resource for telemedicine as needed.

Licenses and Certifications

Current American Heart Association Certification for Basic Life Support for Healthcare Providers CMA - Certified Or Registered Medical Assistant preferred

Physical Demands and Work Conditions

Physical Demands Occasional Sitting. Constant Walking. Constant Standing. Constant Bending. Frequent Squatting. Occasional Climbing. Occasional Kneeling. Seldom Crawling. Constant Hand Use. Frequent Repetitive Motion Hand Use. Frequent Grasping. Occasional Fine Manipulation. Frequent Pushing and Pulling. Occasional Reaching (above shoulder level). Frequent Twisting and Turning (Neck and Waist). Constant Vision (Color, Peripheral, Distance, Focus).

Lifting Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Carrying Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs.

Working Environment Seldom Driving cars, trucks, forklifts and other equipment. Constant Working around equipment and machinery. Clinical equipment and machinery. Seldom Walking on uneven ground. Seldom Exposure to excessive noise. Seldom Exposure to extremes in temperature, humidity or wetness. Seldom Exposure to dust, gas, fumes or chemicals. Seldom Working at heights. Frequent Operation of foot controls or repetitive foot movement. Seldom Use of special visual or auditory protective equipment. Frequent Use of respirator. Constant Working with biohazards such as blood borne pathogens, hospital waste, etc.. Hazardous drugs included.

Travel Requirements

20% travel: These principles apply to ALL employees: Commitment to Providing an Exceptional Patient & Family Experience University HealthCare Alliance dba Stanford Medicine Partners sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient‑experience and represents a framework for patient‑centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $32.60 - $41.56 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

University HealthCare Alliance (UHA) Overview

University HealthCare Alliance (UHA) is a physician network and medical foundation partnered with Stanford Health Care and Stanford Medicine. UHA was formed with a mission to provide excellent medical care through exceptional access and service in communities around the Bay Area and a vision to heal humanity through science and compassion, one patient at a time. UHA is comprised of three medical groups with over 70 clinic locations and over 350 board-certified care and specialty care providers. We are dedicated to providing the highest standards of clinical excellence in order to ensure access for patients to leading providers, while contributing to Stanford University’s well‑respected Stanford Hospital and Clinics’ transformation into a broader and more integrated regional health system. Together, UHA and Stanford are pioneering new ways to practice medicine across multiple locations, using Stanford’s advanced resources to create seamless continuity of care for every patient.