Medical Assistant - Internal Medicine/Pediatrics

ccf; Willoughby Hills (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Cleveland Clinic Health System in Willoughby Hills is seeking a Medical Assistant to support Internal Medicine and Pediatrics clinics. You will work with healthcare teams to coordinate patient care, perform basic clinical tasks, and help ensure a welcoming environment.

Responsibilities include patient monitoring, specimen collection, medication updates, and administrative duties such as scheduling and data entry.

Qualifications

• Graduate from an approved medical assisting program OR military training as HM, 68W or 4N0X1.
• Completion of a clinical externship OR extensive clinical experience.
• Basic Life Support (BLS) certification through AHA or Red Cross; must obtain if not held.

Responsibilities

• Assist with screenings and treatments by gathering health maintenance data, updating meds, allergies, collecting specimens, performing tests and documenting care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative duties such as filing, reception, scheduling, data entry and patient registration.

Skills

Medical assisting

BLS certified

Clinical externship

Education

Accredited medical assisting program

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Medical Assistant - Internal Medicine/Pediatrics

Location

Willoughby Hills

Facility

Willoughby Hills Family Health Center

Department

Will Hills Med Peds Stf-Children's Institute

Job Code

C15016

Shift

Day/Evening Rotation

Schedule

8:00am-4:30pm/11:30am-8:0pm

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands‑on involvement in patient care, compliance, and coordination with interdisciplinary teams.

Primary hours for this role are from 8:00am-4:30pm. This position will rotate one shift a week to 8:00pm and will rotate one Saturday a month from 8:00am-12:00pm.

A caregiver who excels in this role will:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
• Completion of a clinical externship OR extensive clinical experience.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period.

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting certification.
• Successful completion of a Cleveland Clinic externship.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Equal Opportunity Statement

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Vaccination & Drug Testing Policy

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

EEO Statement

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

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