Medical Assistant, Internal Medicine

Partner's Healthcare; Northampton (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a full-time Medical Assistant to support the Williamsburg practice onsite, 40 hours per week, Monday through Friday 8:30am-5:00pm.

The MA will take vital signs, assist physicians, and manage patient flow while documenting information to ensure quality care and a positive patient experience. The team is collaborative and includes onboarding training to help new staff integrate quickly.

Qualifications

• High School Diploma or Equivalent required; Associate's Degree Medical Assisting preferred.
• 1-2 years direct MA experience or medical field work required.
• BLS Certification and CMA/National Certification preferred.

Responsibilities

• Taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.
• Direct interaction with patients to ensure comfort and address concerns; collaborate with physicians, nurse practitioners, and nursing staff.
• Assists junior Medical Assistants with day-to-day questions and onboarding training.
• Show patients to examination rooms, prepare equipment for providers, interview patients, measure vital signs, and record information in the medical record.
• Explain treatment procedures, medications, diets, and physician instructions; organize educational materials for patient education.
• Perform general office duties, answer phones, take dictation, complete insurance forms, and liaise with other departments; advocate for patients with good customer service.
• Collect blood or tissue samples, log them, and prepare for testing; perform phlebotomy if competent.
• Maintain inventory of immunizations and check expiration dates; provide immunizations as applicable with certification/experience.
• Contribute to quality initiatives such as patient identifiers and hand hygiene.

Education

High School Diploma or Equivalent required; Associate's Degree Medical Assisting preferred

Job description

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our practice is located at 14 Williams Street, Williamsburg, MA 01096. As an internal medicine office, we provide primary care for adults. We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite, Monday through Friday 8:30am-5:00pm. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our small, collaborative team of two Medical Assistants offers a welcoming environment where everyone works closely together and has a meaningful impact on the patient experience.

Key Responsibilities

• Taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.
• Direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintain inventory of immunizations and check expiration dates.
• Provide immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.
• Can this role accept experience in lieu of a degree? No.
• Experience: Direct MA experience or medical field work 1-2 years required.

Licenses and Credentials

• Basic Life Support [BLS Certification] - Various Issuers preferred.
• Certified Medical Assistant [National Certification] - Various Issuers preferred.

Additional Job Details

• Remote Type Onsite
• Work Location 14 Williams Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)

Pay Range

• $20.48 - $24.94/Hourly

Employee Grade

• Grade 3At Mass General Brigham

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.