Medical Assistant, Internal Medicine

Brigham and Women's Hospital; Hingham (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital is seeking a full-time Medical Assistant to support our practice in Hingham, MA. The role is onsite at 6 Shipyard Drive, Monday–Friday, 8:30am–5:00pm, 40 hours per week, with duties spanning clinical and administrative tasks.

You will take vital signs, document patient information, schedule appointments, and help manage patient flow while collaborating with clinicians to ensure smooth care delivery. Strong communication and attention to detail are essential.

Qualifications

• High School Diploma or Associate's Degree in Medical Assisting preferred.
• Experience cannot substitute for a degree.
• BLS Certification and CMA Certification preferred.
• 1–2 years of direct MA experience or medical field work required.

Responsibilities

• Assist junior Medical Assistants and participate in onboarding.
• Escort patients to rooms, prepare equipment, take vital signs, and document in medical record.
• Explain treatments, medications, and instructions; provide educational materials.
• Perform general office duties: answer phones, take dictation, complete insurance forms, liaise with departments.
• Collect blood and other specimens, log and prepare for testing; perform phlebotomy if competent.
• Maintain immunization inventory and check expiration dates.
• Provide immunizations as applicable with required certification or supervision.
• Support quality initiatives, including patient identifiers and hand hygiene.

Skills

Vital signs

Patient interaction

Scheduling

Patient flow management

Education

High School Diploma or ASMA

BLS Certification

CMA Certification

Tools

Electronic Health Records (EHR)

Job description

Job Summary

Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Our Team Brigham and Women's Health Care Center in Hingham located at 6 Shipyard Drive offers expert care in a safe and comfortable environment by our highly experienced clinicians and technicians. We deliver a full range of preventive and health maintenance care. We not only treat a range of acute and chronic health problems, but we also coordinate our patients’ care when they need treatment by specialists. Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward? Our office sits directly across from the popular Hingham Shipyard shopping center and walking area, giving employees convenient access to restaurants, retail, and outdoor spaces! We also provide free parking for all team members! We are seeking a full-time, 40-hour Medical Assistant to support the practice on-site Monday through Friday (8:30am-5:00pm).

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Various Issuers preferred

Certified Medical Assistant [National Certification] - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

6 Shipyard Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.