Medical Assistant III Internal Medicine

Corewell Health; Rochester Hills (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Retirement options with match savings

Job summary

Corewell Health in Rochester Hills is seeking a Medical Assistant III to support primary and preventative healthcare. This role involves assisting physicians, optimizing patient flow, and performing clinical activities under supervision.

The ideal candidate will have a High School Diploma, MA experience, and must obtain BLS certification. Full-time employment with a comprehensive benefits package is offered, including a $2,000 sign-on bonus for external applicants.

Qualifications

• High School Diploma or equivalent is required.
• 1 year MA experience; completion of CH MA internship counts.
• BLS certification must be obtained within 30 days of hire.

Responsibilities

• Assist physician/provider with primary healthcare delivery.
• Maintain patient flow and support clinic efficiency.
• Perform clinical activities under physician supervision.

Skills

Patient care management

Customer service

Collaboration with staff

Technical procedures

High level disinfection

Education

High School Diploma or equivalent

Completion of a competency-based accredited MA program

Tools

Electronic health record systems (EPIC)

Job description

Corewell Health is offering a $2,000 sign on bonus for external applicants.

About Corewell Health Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Under the direction of management and physician leadership, the Medical Assistant III performs and oversees functions related to the clinical activities including maintaining patient flow by assisting and promoting the delivery of primary and preventative health care, performing technical procedures, lab protocols, and clinically oriented activities under physician/provider direction. The role assists management in achieving office efficiencies in accordance with stated policies and procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, embodying the "Service First" philosophy to promote customer satisfaction.

• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates with clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Performs front office duties to provide coverage as needed.
• Provides coverage in other departments or locations as needed.
• Demonstrates excellent customer service skills and supports the model of patient and family centered care.
• Performs and is formally assigned (2) of the additional responsibilities as part of primary duties, which should be at least 20% or more of dedicated time.
• Primary care gaps in care identification, outreach, and chart preparation.
• Residency clinic role.
• High level disinfection.
• Designated new hire preceptor.
• Role in practice, participating in or leading special programs/grants (e.g., CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador).
• Care management (PDCMs).
• Qualified language interpreter.
• Super User for EPIC or specific competency.
• Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.
• Multi-site/flexible float pool assignment.

Qualifications

• High School Diploma or equivalent.
• Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience.
• 1 year (12 months) MA experience; or completed CH MA internship and 6 months MA experience; or completed CH MA apprenticeship program.
• 2 years of MA experience preferred.
• CRT-Basic Life Support (BLS) – AHA American Heart Association within 30 days from hire OR CRT-Basic Life Support (BLS) – ARC American Red Cross within 30 days from hire.
• CRT-Medical Assistant, Certified (CMA) – AAMA within 90 days from hire OR CRT-Medical Assistant, Registered (RMA) – AMT within 90 days from hire OR CRT-Medical Assistant, American Registry (ARMA) – ARMA within 90 days from hire OR CRT-Medical Assistant, Certified (NCMA) – NCCT within 90 days from hire OR CRT-Medical Assistant, Certified (CCMA) – NHA within 90 days from hire OR CRT-Medical Assistant, Certified (NRCMA) – NAHP within 90 days from hire.
• LIC-License Practical Nursing (LPN) – State of Michigan upon hire.

About Us (Corewell Health)

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location

SITE - Midway Internal Medicine - 555 Barclay Circle - Rochester Hills

Department Name

Internal Medicine Midway Troy - Medical Group East WB Mkt

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Legal and Compliance Information

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.