Medical Assistant II - WU Care

CP00004 Washington University Clinical Associates, LLC; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Metro U-Pass transit benefits

403(b) retirement plan

Wellness programs

Family caregiver leave

Tuition assistance for dependents

Job summary

Washington University in St. Louis is seeking a Medical Assistant to support clinical operations in Saint Louis, MO. The role involves preparing exam rooms, obtaining vital signs, performing phlebotomy and injections, and assisting with examinations and charts.

You will help manage patient flow and ensure accurate documentation and compliance with HIPAA and OSHA. Ideal candidates have CMA/CCMA credentials, BLS, and graduate from an accredited MA program.

Qualifications

• High school diploma or equivalent is required.
• Certified Medical Assistant (CMA/CCMA) credentials required from approved bodies.
• Basic Life Support (BLS) certification is required.
• Preferred: graduate from an accredited Medical Assistant program.

Responsibilities

• Interact with patients in clinic and perform clinical tasks (vital signs, EKGs, phlebotomy, vaccines).
• Prepare exam rooms, charts, and supplies; assist with examinations and procedures.
• Direct patient flow and coordinate care, schedules, and test results.
• Complete requisitions and documentation per WashU guidelines.
• Maintain HIPAA/OSHA compliance and participate in quality improvement.

Skills

Vital signs

EKG

Phlebotomy

Injections

Vaccines

Patient flow

HIPAA compliance

OSHA compliance

Medical terminology

Communication

Education

High school diploma or equivalent

Graduate of an accredited Medical Assistant Program

CCMA / CMA certification (NHA / AMT / AAMA)

Basic Life Support (BLS) certification

Tools

Epic EHR

EMR systems

Job description

Location

SAINT LOUIS, MO 63110 Scheduled Hours 40

Position Summary

Position functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Job Description

Primary Duties & Responsibilities

Patient Care Duties

• Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation

• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per WashU guidelines.

Equipment and Supplies

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

• Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions

• Normal office environment
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting
• Direct patient care setting
• Physically: Typically sitting at desk or table
• Typically standing or walking
• Typically bending, crouching, or stooping
• Occasional lifting (25 lbs. or less)
• Equipment: Office equipment, Clinical/diagnostic equipment

Required Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: Basic Life Support – American Heart Association, Basic Life Support – American Red Cross, Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA), Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA), Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse – Missouri Division of Professional Registration, Registered Medical Assistant (RMA) – American Medical Technologists (AMT), Registered Nurse – Illinois Department of Financial and Professional Regulation, Registered Nurse – Missouri Division of Professional Registration.
• Work Experience: No specific work experience is required for this position.
• Skills: Not Applicable.
• Driver's License: A driver's license is not required for this position.

More About This Job

• Required Qualifications: High school diploma or equivalent high school certification.
• Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers).
• Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT.
• In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources.
• Substitutions include: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
• Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
• Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

• Preferred Qualification: Graduate of an accredited Medical Assistant Program.
• Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting.
• Preferred Qualifications Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Preferred Qualifications Work Experience: Medical Assistant (2 Years).
• Preferred Qualifications Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs.

Salary Range

Grade C06-H Salary Range $17.89 - $26.35 / Hourly. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Company Culture

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.