Medical Assistant II - Psychiatry
Washington University in St. Louis
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Benefits offered by this job
Job summary
Washington University in St. Louis in Saint Louis, MO is seeking a Medical Assistant in the Adult Psychiatry clinic. The role involves direct patient contact in clinic and virtual visits, vital signs, rooming patients, and support for care coordination and documentation.
Responsibilities include medication renewals, patient messaging, prior authorizations, and exam preparation per guidelines. Requires a high school diploma and relevant certifications; benefits include comprehensive health and
Qualifications
- High school diploma or equivalent required.
- Medical Assistant credentials/certifications commonly required (CCMA CMA etc).
- Experience not strictly required; 6 months in related roles preferred.
Responsibilities
- Direct interaction with patients in clinic and virtual visits; obtain vitals and room patients.
- Assist with care coordination and scheduling; manage test results, renewals, and tests.
- Support with medication renewals, patient communication, and adherence to department guidelines.
- Maintain HIPAA compliance and participate in QA and cross-training programs.
Skills
Education
Tools
Job description
SAINT LOUIS, MO 63110
40
Position functions as a Medical Assistant in the department of Adult Psychiatry. This position works in close collaboration with the clinic prescribers and assists with the patient care coordination and patient related tasks; furthering our mission of providing health care in a way that best serves our diverse patient population.
- Interacts directly with patients in clinic setting along with virtual visits, and completes clinical tasks, which includes obtaining vital signs, and rooming of patients.
- Assists with care coordination and patient visit prep by performing tasks outlined under the department guidelines, such as calling patients with test results, calling patient to update medications, health history, and social history, scheduling appointments, assisting with return calls; scheduling diagnostic procedures, and admissions; including scheduling of follow-up appointments and procedure appointments.
- Assists providers with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
- Assists providers with patient messages including MyChart messages, electronic refill requests, and telephone communications, which would include returning phone calls to patients or routing to appropriate personnel. Answers basic questions from patient/family regarding treatments, diagnosis, and procedures.
- Assists with completion of prior authorization for patient medications.
- Assists with examinations, procedures, and lab tests.
- Assists with completion of necessary FMLA/disability paperwork and documentation in a timely manner.
- May administer medications under the order of physicians or nurse practitioner (this includes IM and subcutaneous injections).
- Order entry in the electronic medical record, completes requisitions/orders per WashU guidelines.
- Prepares and maintains patient care rooms.
- Prepares patient charts for visit.
- Assists with medication renewals, patient communication and assists with patient flow.
- Cross coverage of other clinic office staff as needed.
- Routes phone messages, patient questions and telephone communications to appropriate personnel.
- Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
- Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
- Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
- Cleans and stocks exam rooms and sterilizes instruments.
- Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
- Complies with OSHA, state and federal regulatory sources/standards.
- Participates in quality improvement activities to ensure appropriate clinical outcomes.
- Performs other duties as assigned.
- Normal office environment.
- Exposure to blood-borne pathogens.
- Requires protective devices.
- Patient care setting.
- Direct patient care setting.
- Typically sitting at desk or table.
- Typically standing or walking.
- Typically bending, crouching, or stooping.
- Occasional lifting (25 lbs. or less).
- Office equipment.
- Clinical/diagnostic equipment.
High school diploma or equivalent high school certification or combination of education and/or experience.
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
No specific work experience is required for this position.
Not Applicable
A driver's license is not required for this position.
- Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse's Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
- Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
- Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
- Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).
No additional education unless stated elsewhere in the job posting.
No additional certification/professional licenses unless stated elsewhere in the job posting.
Medical Assistant (2 Years)
- Anatomy
- Clinical Care
- Communication
- Cross-Functional Teamwork
- Electrocardiography (EKG)
- Electronic Medical Records (EMR)
- Epic EHR
- HIPAA Compliance
- Interpersonal Communication
- Interpersonal Relationships
- Medical Terminology
- OSHA Compliance
- Patient Care
- Patient Medications
- Phlebotomy
- Physiology
- Vital Signs
C06-H
$17.89 - $26.35 / Hourly
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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