Medical Assistant II, PRN Float

University of Maryland Medical System; Galena (MD); On-site; USD 36,000 - 54,000; Full time

Job summary

University of Maryland Medical System is seeking a Medical Assistant I to assist in patient care under the supervision of an on-site provider. This role uses the EMR for documentation, supports exam rooms, and helps with front desk tasks and patient flow.

Required: high school diploma, accredited MA program, and current BLS; MA certification preferred. Responsibilities include vital signs, specimen collection, vaccination support, and collaboration with clinicians.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program required.
• 1–2 years supervised medical assisting experience may be considered for exceptions.
• Current BLS certification required.
• Medical Assistant certification preferred.

Responsibilities

• Delivers patient care under direct supervision and assists providers and nursing staff.
• Performs patient intake, vital signs, screenings, specimen collection, and vaccination support.
• Documents clinical data in the EMR and maintains exam rooms and equipment.
• Supports front desk operations and day-to-day practice management, including safety and infection control.
• Mentors staff, assists with onboarding and contributes to high-quality patient care and teamwork.

Skills

Aseptic techniques

Sterile techniques

Blood and body fluid precautions

Vital signs collection

Communication

Teamwork

Education

High school diploma or equivalent

Accredited Medical Assistant program

Job description

Job Requirements

Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Delivers an exceptional patient experience by greeting patients professionally, communicating effectively, addressing concerns, and supporting service recovery when needed.
• Performs and documents comprehensive clinical duties, including patient intake, chief complaints, vital signs, screenings, specimen collection, diagnostic testing, medication administration, vaccinations, and provider support during procedures.
• Ensures safe, efficient, and compliant clinical operations by maintaining exam rooms and equipment, following infection control protocols, managing supplies, and adhering to hospital and practice policies.
• Supports practice operations through timely communication, assistance with front desk functions, patient education, regulatory compliance, safety reporting, participation in process improvement initiatives, and active engagement in team meetings.
• Serves as a clinical resource and mentor by supporting staff training, competency development, onboarding of new medical assistants and students, continuous learning, and other duties that contribute to high-quality patient care and team performance.

Work Experience Education & Experience - Required

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director.
• Current BLS certification.
• Medical Assistant certification preferred.

Knowledge, Skills, & Abilities

• Knowledge of aseptic and sterile techniques.
• Knowledge of blood and body fluid precautions.
• Ability to perform basic clinical skills such as obtaining vital signs.
• Ability to communicate effectively with patients, team members within the practice, and other members of the organization.
• Demonstrates ability to work on a team and effectively communicate with colleagues and patients.