Medical Assistant II Per Diem

1200 The General Hospital Corporation; Newton (MA); On-site; USD 31,000 - 34,000; Part time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Job summary

The General Hospital Corporation (Mass General Brigham) onsite per diem Medical Assistant role supports healthcare teams by handling clinical and non-clinical patient services. You will take vital signs, document in the EHR, schedule appointments, and help manage patient flow under physicians, nurse practitioners, and nursing staff.

Qualifications include a High School Diploma or equivalent; an Associate’s Degree in Medical Assisting is preferred.

Qualifications

• High School Diploma or equivalent; Associate’s Degree in Medical Assisting preferred.
• BLS Certification and CMA certification preferred.
• 1–2 years Direct MA experience or related medical field work.

Responsibilities

• Assist with onboarding and support junior Medical Assistants.
• Show patients to exam rooms, prepare equipment, interview patients, obtain vital signs, and record in the medical record.
• Explain treatment procedures and medications; organize educational materials for patient education.
• Perform general office duties and liaise with other departments while advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other specimens and log them; perform phlebotomy if competent.
• Maintain immunizations inventory and check expiration dates.
• Provide immunizations when certified or with supervision.
• Contribute to departmental quality initiatives (e.g., two patient identifiers and hand hygiene).

Skills

Interpersonal skills

Communication

Time management

Attention to detail

Privacy/compliance

Education

High School Diploma or equivalent

Associate’s Degree in Medical Assisting

Tools

EHR systems

Medical office software

Job description

Site

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The role supports healthcare teams by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day‑to‑day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient’s medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

High School Diploma or Equivalent required or Associate’s Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one’s own time and the time of others.

Additional Job Details

Remote Type Onsite Work Location 2014 Washington Street

Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America)

Pay Range $22.75 - $24.94/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham Mission

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.