Medical Assistant II - Pediatric Virtual Primary Care - Virtual Health

Carolinas Medical Center; Charlotte (NC); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Carolinas Medical Center in Charlotte, NC, seeks a Medical Assistant for the 05707 GCMG Pediatric Virtual Primary Care - Visits On Demand. The role supports patient intake, vital signs, history, and triage in a fast-paced outpatient setting, with flexible shifts between 8 am and 8 pm and 7 days a week operation.

Responsibilities include rooming patients, collecting specimens, assisting clinicians, administering vaccines and meds per policy, and ensuring accurate charting and patient

Qualifications

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or military training in lieu of MA program (DD214).
• 2 years of verifiable full-time MA experience within the last 5 years.
• Wake Forest division: High School Diploma or GED required.
• IL/WI divisions: High School Diploma or GED required.
• Basic Life Support (BLS) certification for Greater Charlotte region.

Responsibilities

• Adheres to MA scope of practice and follows policies while maintaining competency.
• Performs rooming and visit tasks: vital signs, history, health maintenance, and screenings.
• Assist provider with procedures and related tasks.
• Laboratory duties: venipuncture, specimen handling, POCT per standing orders, CLIA waivers.
• Administer medications and vaccines following medication rights.
• Coordinate refills, authorizations, scheduling, and referrals; maintain patient communication.
• Maintain clean, stocked work areas and assist onboarding teammates.

Education

High School Diploma or GED

Accredited Medical Assistant program

Military clinical training (DD214) in lieu of MA program

2 years verifiable MA experience (last 5 years)

BLS certification (AHA)

Job description

Department:

05707 GCMG Pediatric Virtual Primary Care - Virtual Health: Visits On Demand

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

The practice is open 7 days a week. Shifts will vary between 8-hour shifts & 12-hour shifts during the hours of 8am-8pm. Weekend rotation is required for this role.

Pay Range:

$22.90 - $34.35

Major Responsibilities:

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age‑specific needs, and to provide the care needed as described in the department's policies and procedures. Age‑specific information is developed further in the departmental job standards.

Minimum Job Requirements

Education

• Greater Charlotte: High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• IL/WI Divisions: High School Diploma or GED required.
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.
• Wake Forest: High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• Floyd & Navicent: High School Diploma or GED required.
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.
• Wake Forest: Current Am

Certification / License

• Greater Charlotte: Current American Heart Association (AHA) BLS certification required.
• Successful completion of Atrium Health's competency assessment.
• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Successful completion of system approved program to become a primary trainer for new teammates.
• IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
• Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the National Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).