Medical Assistant II - Orthopaedic Surgery, Danvers

Partner's Healthcare; Danvers (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Medical Assistant to support clinical and administrative tasks in a fast-paced outpatient setting. You will assist with vital signs, wound care, intakes, and prepare patients for procedures while maintaining room readiness and infection control.

Responsibilities include coordinating with physicians, managing records and imaging, and ensuring timely follow-up tests as directed. Relevant MA certification is preferred and prior clinical experience is valued.

Qualifications

• High school diploma or equivalent required; Medical Assisting preferred.
• 1–2 years direct MA or medical field experience.
• BLS certification and CMA/ National Certification preferred.

Responsibilities

• Provide clinical support with vital signs, wound care, and placement prep.
• Assist with patient intake, chart prep, and imaging retrieval.
• Maintain clean, stocked exam rooms and infection control standards.
• Coordinate with physicians to ensure timely, quality patient care.

Skills

Patient vital sign assessment

Height/weight measurement

Sutures removal

Wound care basics

Collaborative teamwork

Verbal and written communication

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Associate's Degree in Medical Assisting (preferred)

Tools

Epic Radiology Entry Order

Patient tracking

Regulatory/compliance tools

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

GENERAL SUMMARY/ OVERVIEW STATEMENT:

Summarize the nature and level of work performed.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.

Clinical Responsibilities

• Utilize two appropriate patient identification methods for each patient in compliance with regulations.
• Review the daily schedule of patients and facilitate efficient patient flow including x-ray order entry, cast/bracing requisitions, etc.
• Assist with patient intake process.
• Perform vital signs assessment.
• Implement wound care under direct supervision of provider.
• Assist with preparing patient for procedures.
• Perform selected procedures including suture/staple removal.
• Issue and fit durable medical equipment if appropriate within clinic setting.
• Obtain MRSA/MSSA swabs from identified pre-operative patients.
• Maintain a clean, uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.

Administrative Tasks

• Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.
• Assist with supporting special projects & departmental initiatives.
• Coordinate practice activities with physician to ensure appropriate level and quality of services including maintaining supplies of medications and equipment.
• Prepare patient records/charts and retrieve imaging in a proactive way so that all imaging and records are available prior to the start of each clinic day.
• Prepare clinic ensuring appropriate tests are scheduled (i.e. x-ray) and data collection tools (i.e intake from) are in place to facilitate visit.
• Schedule follow-up tests (i.e. MRI, CT, Ultrasound, etc...) as directed by provider.
• Other duties as assigned by the Administrative Manager and/or providers.

Quality and Patient Safety

• Report any actual or anticipated quality and safety concern via the hospital's safety reporting system and/or to supervisor.
• Participate in all quality assurance activities of the practice with respect to patient care.
• Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of care.

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

Clinical Skills Requirements

• Patient vital sign assessment
• Ability to use scale and measure patient height & weight
• Ability to remove sutures/staples
• Basic wound care knowledge

Technical Skills Requirements

• Epico Radiology Entry Order
• Patient tracking
• Staying up to date with all application training and requirements as indicated by your Administrative Manager

Communication & Teamwork skills Requirements

• Ability to work as part of a collaborative healthcare team
• Assists in mentoring new staff members as needed
• Acting in a respectful manner toward patients & colleagues
• Communicates effectively, verbally and in writing
• Demonstrates excellent interpersonal skills

Other

• Demonstrates organizational skills and flexibility
• Reviews in detail, agrees & complies to the Orthopedic Supplemental Personnel Policies

Qualifications Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionaly (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type OnsiteWork Location

104 Endicott Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/HourlyGrade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.