Medical Assistant II — Lab & Patient Care Specialist

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA, seeks a Certified Medical Assistant to support patient-centered care in the laboratory setting. The role focuses on timely specimen collection and accurate data entry with compassion during every patient interaction.

The position involves order entry, labeling in EPIC, maintaining a smooth patient flow, and assisting with education and training. Day shift Mon-Fri 9:00–5:30, closed major holidays; Mercy values diversity and professional conduct.

Qualifications

• Certification as Medical Assistant is required.
• High School Diploma or equivalent required.
• Experience in medical office or lab preferred.
• Strong patient service and communication skills.

Responsibilities

• Collect specimens including phlebotomy and swabs with care.
• Identify patients and samples during testing stages.
• Enter orders and label samples in EPIC.
• Assist with patient flow and provide education to patients.
• Communicate effectively with physicians, nurses, and families.
• Support training new staff and maintain a clean work area.

Skills

Compassionate patient care

Communication

Multitasking

Detail-oriented

Teamwork

Education

High School Diploma or equivalent

Medical Assistant Certification

Tools

EPIC

Job description

Mercy Medical Center in Cedar Rapids, IA, seeks a Certified Medical Assistant to support patient-centered care in the laboratory setting. The role focuses on timely specimen collection and accurate data entry with compassion during every patient interaction.

The position involves order entry, labeling in EPIC, maintaining a smooth patient flow, and assisting with education and training. Day shift Mon-Fri 9:00–5:30, closed major holidays; Mercy values diversity and professional conduct.