Medical Assistant II - Head & Neck, Gwinnett

Kaiser Permanente; Duluth (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Kaiser Permanente in Duluth, GA is seeking a Medical Assistant II to support providers and nurses during patient encounters. Responsibilities include collecting clinical information, point-of-care testing, room preparation, assisting with examinations, administering vaccines within scope, and documenting in the EMR.

The role emphasizes teamwork and adherence to quality standards. The ideal candidate will have back-office experience, a high school diploma or GED, and relevant medical assistant

Qualifications

• Experience with back-office patient intake and documentation
• Strong communication with patients and healthcare team
• Ability to perform vital signs, screenings, and basic immunizations within scope
• Familiarity with electronic medical records and care coordination

Responsibilities

• Adheres to Kaiser Permanente policies and procedures and applicable laws
• Interacts effectively with patients and healthcare team
• Completes patient intake including vital signs
• Identifies care gaps and schedules visits/procedures
• Prepares consent/work forms for review
• Maintains exam rooms with supplies
• Performs point-of-care testing
• Administers in-scope immunizations and medications
• Assists practitioners with examinations and minor procedures
• Documents care in EMR
• Participates in unit-based teams and quality improvement initiatives
• May perform other in-scope duties

Skills

Customer service

Education

High School Diploma or GED

Certified Medical Assistant (CMA) credentials

BLS Certification

Job description

Job Summary:

Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.

Essential Responsibilities:

• Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.

• Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.

• Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.

• Identifies care gaps and schedules care gap visits/procedures, as indicated.

• Prepares consent, school, and work forms for provider to review and sign.

• Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.

• Completes point of care testing.

• Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).

• Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.

• Documents patient care and education in the electronic medical record.

• Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.

• May perform other in-scope duties as assigned.

  Basic Qualifications:

  Experience

• 1000 hours of back-office experience required (within 1 year).

  Education

• High School Diploma or General Education Development (GED) required.

  License, Certification, Registration

• Medical Assistant Certificate from American Association of Medical Assistants OR Registered Medical Assistant from American Medical Technologists OR Registered Medical Assistant from American Allied Health OR NCCT National Certified Medical Assistant from National Center for Competency Testing OR Registered Medical Assistant from American Association of Medical Personnel OR Certified Clinical Medical Assistant from National Healthcareer Association

• Basic Life Support required at hire

Additional Requirements:

• Customer service aptitude demonstrated through Customer Service Assessment.

  Preferred Qualifications:

• N/A

COMPANY: KAISER

TITLE: Medical Assistant II - Head & Neck, Gwinnett

LOCATION: Duluth, Georgia

REQNUMBER: 1458760

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.