Medical Assistant II, Gwinnett -Pain Management

Kaiser Permanente; Duluth (GA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Kaiser Permanente is seeking a healthcare support professional to assist providers and nurses during patient encounters in a team setting. The role involves collecting clinical information, performing point-of-care testing, keeping exam rooms stocked, and assisting with examinations and procedures.

Immunizations and medications may be administered within scope, with patient education documented in the EMR. The position emphasizes scheduling follow-ups, prompt resolution of patient concerns, and

Qualifications

• Effective communication and interpersonal skills required to interact with patients and healthcare team.
• Back-office experience is required (1000 hours within 1 year).
• Basic Life Support required at hire.

Responsibilities

• Adheres to Kaiser Permanente policies and laws.
• Completes patient intake including vital signs and screenings.
• Identifies care gaps and schedules visits or procedures.
• Prepares consent, school, and work forms for provider review.
• Ensures exam rooms are clean and stocked for visits/procedures.
• Completes point of care testing.
• Administers in-scope immunizations and medications with VIS.
• Assists practitioners during examinations and minor procedures.
• Documents patient care and education in the EMR.
• Participates in Unit Based Team meetings and quality improvement initiatives.
• May perform other in-scope duties as assigned.

Skills

Communication

Customer service

Education

High School Diploma or GED

Job description

Job Summary:

Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.

Essential Responsibilities:

• Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.


• Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.


• Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.


• Identifies care gaps and schedules care gap visits/procedures, as indicated.


• Prepares consent, school, and work forms for provider to review and sign.


• Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.


• Completes point of care testing.


• Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).


• Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.


• Documents patient care and education in the electronic medical record.


• Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.


• May perform other in-scope duties as assigned.

Basic Qualifications:

Experience

• 1000 hours of back-office experience required (within 1 year).

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• American Medical Technologist Medical Technologist Certificate OR Registered Medical Assistant from American Medical Technologists OR NCCT National Certified Medical Assistant from National Center for Competency Testing OR Certified Clinical Medical Assistant from National Healthcareer Association OR Medical Assistant Certificate from American Association of Medical Assistants

• Basic Life Support required at hire

Additional Requirements:

• Customer service aptitude demonstrated through Customer Service Assessment.

Preferred Qualifications:

• N/A