Medical Assistant II-Family Practice-Glendale (Mon-Fri: 8am-5pm)

Mountain Park Health Center; Glendale (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Mountain Park Health Center seeks an experienced Medical Assistant II to support back-office clinical duties and patient care in an outpatient setting.

The role requires MA program completion, CPR certification, and the ability to work with electronic health records while maintaining HIPAA compliance and patient safety. Bilingual candidates are a plus, with opportunities for growth in a community-focused clinic.

Qualifications

• High School Diploma or GED required.
• Graduate of a medical assistant program.
• Current CPR certification required.

Responsibilities

• Performs clinical and non-clinical duties in the back office.
• Maintains accurate medical records and supports revenue cycle activities.
• Administers immunizations and medications per procedures.
• Collects specimens, processes results, and documents in the EHR.
• Conveys discharge instructions and coordinates continuity of care.

Skills

Patient care

Bilingual

Communication

Education

High School Diploma or GED

Medical Assistant program

CPR certification

RMA/CMA credential (preferred)

Tools

EHR experience

Job description

Brief Description

This position is responsible for providing excellent patient care and experience in accordance with Mountain Park guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant (MA) II position must be able to perform the essential functions of a MA.

Essential Functions

• Performs and completes clinical and non-clinical assigned duties, tasks, responsibilities, and assignments in the back office.
• Applies practice management principles and collaborates with the front office to maintain accurate, up-to-date medical records while ensuring seamless revenue cycle activities.
• Adheres to and follows procedures for immunization and medication administration, including but limited to labeling, storing, and utilization.
• Performs and adheres to all Clinical Laboratory of Improvement Amendments (CLIA) testing instructions; collects specimens, processes and documents results in the electronic health records (EHR).
• Fulfills provider orders within scope of practice and provides patients’ discharge instructions.
• Assists with coordinating the continuity of patient care with internal health departments.
• Maintains proper levels of supplies in exam rooms and prepares exam room for patient care and procedures.
• Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately of concerns.
• Interviews patients to obtain reason for visit, history, and chief complaints; performs vital signs and other patient care needs, documents the same to complete the patient intake process.
• Utilizes and abides by proper charting and documenting procedures for all patient related services, exams, interactions, and assignments performed.
• Maintains regular and predictable attendance.
• Performs other duties as required.

Position Qualifications

Minimum Qualifications

• High School Diploma or general education degree (GED)
• Graduate of a medical assistant program.
• Current CPR certification

Preferred Qualifications

• Electronic Health Record experience
• Registered medical assistant (RMA) or certified medical assistant (CMA) credential.
• Bilingual (Spanish/English or Somali/English)