Medical Assistant II Certified - NC Neurology

UNC Health Care; Raleigh (NC); On-site; USD 25,953 - 36,878; Full time

Job summary

UNC Health Care is seeking a Medical Assistant II, Certified to provide routine clinical and administrative support in an outpatient clinic. You will work under supervision of providers and clinic leadership, performing rooming, data collection, vital signs, and basic procedures.

The role requires MA certification and BLS, with at least one year of experience. Knowledge of EMR usage and patient communication is essential. Onsite, 40 hours/week, with a salary range of $18.84–$26.77 per hour.

Qualifications

• Ability to perform essential clinical and administrative tasks.
• Strong communication and interpersonal skills.
• Proficiency in documenting information into the electronic medical record.

Responsibilities

• Room patients and collect vital signs, height, weight and visit reason.
• Gather patient data including medical and social history.
• Review medications, allergies and preferred pharmacy.
• Assist provider during procedures and exams.
• Perform phlebotomy and collect specimens.
• Administer medications under supervision.
• Conduct tests like EKG and eye exams as directed.
• Ensure exam rooms have supplies and are ready for use.
• Provide patient with post-visit instructions and education.
• Maintain clean and stocked exam rooms and sterilize instruments.
• Assist with registration, check-in/out and scheduling.
• Answer clinic calls and support inbox.
• Assist in emergencies as directed.
• Mentor new staff and interns in clinic procedures.
• Support preventive health measures for a patient panel.
• Participate in clinic quality and safety tasks.

Skills

Communication

Teamwork

EMR documentation

Education

Medical Assisting program

CAAHEP/ABHES preferred

No formal education required

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities

• Performs rooming and/or intake process, collecting data including vital signs, height, weight, and information related to the patient’s reason for visit.
• Collects patient and family data, including medical and social history.
• Reviews patient’s current medication list, allergies and preferred pharmacy.
• Assists the provider as directed during treatments, examinations and procedures.
• Collects specimens and performs phlebotomy.
• Administers medications under the direction of a provider.
• Performs tests, for example EKG, eye exams, under the direction of a provider.
• Reviews the patient record to determine whether patient requires any routine health screenings.
• Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
• Provides patient with after‑visit, follow‑up, self‑care or procedural instructions and/or educational materials as directed.
• Prepares, cleans, stocks and maintains exam and treatment rooms.
• Cleans and sterilizes instruments.
• Assists with patient registration, check‑in/check‑out, appointment scheduling, and scheduling of tests and treatments, and referrals.
• Answers clinic telephone and assists in‑basket under the direction of a provider or nurse.
• Assists in emergency situations as directed by a provider or nurse.
• Additional essential responsibilities may include:
  • Precepts new medical assistant or credentialed medical assistant hires and medical assistant externs.
  • Trains other medical assistants in clinic procedures.
  • Assists the physician with maintaining preventive health measures for a panel of patients.
  • Performs clinic‑based quality or safety role (e.g., clinic safety coordinator, maintains immunization or medication registry, performs medication or other required audits).
  • Manages clinic supply ordering.

Education Requirements

• No education required as long as other position qualifications are met.
• Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Licensure/Certification Requirements

• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

Professional Experience Requirements

• Possess at least one year of full‑time experience as a Medical Assistant, Certified.
• Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.

Knowledge, Skills and Abilities Requirements

• Ability to perform the essential functions of the position as outlined above.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record.

Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: NC Neurology

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity.

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.