Medical Assistant II Certified - Community Health

UNC Health Care; Morrisville (NC); Hybrid; USD 26,000 - 37,000; Full time

Job summary

UNC Health Care is seeking a Medical Assistant II, Certified for an outpatient clinic role. You will provide routine clinical and administrative support under provider supervision and clinic management as a key member of the care team.

Responsibilities include rooming patients, collecting vital signs and medical history, assisting with procedures, drawing blood, and performing basic tests. The position supports registration, scheduling, and referrals in a hybrid work setting.

Qualifications

• Must have at least one year of full-time Medical Assistant experience.
• Certification as Medical Assistant required/licensure as per AAMA/AMT/NCMA etc.
• Basic Life Support (BLS) certification required.

Responsibilities

• Rooming and intake including vital signs and visit reason.
• Collects patient and family data, including medical and social history.
• Review patient medications, allergies and preferred pharmacy.
• Assist the provider during treatments and procedures.
• Collect specimens and perform phlebotomy.
• Administer medications under provider direction.
• Perform tests such as EKG and eye exams.
• Ensure exam/treatment rooms have supplies and forms.
• Provide post-visit instructions and education.
• Prepare and stock exam rooms; sterilize instruments.
• Assist with patient registration, scheduling, and referrals.
• Answer clinic calls and triage under supervision.
• Assist in emergency situations as directed by a provider.

Skills

Effective communication

Interpersonal skills

Teamwork

EMR documentation

Education

Medical Assisting program (CAAHEP/ABHES preferred)

Tools

EMR software

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities

• Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.
• Collects patient and family data, including medical and social history.
• Reviews patient’s current medication list, allergies and preferred pharmacy.
• Assists the provider as directed, during treatments, examinations and procedures.
• Collects specimens and performs phlebotomy.
• Administers medications under the direction of a provider.
• Performs tests, for examples EKG, eye exams, under the direction of a provider.
• Reviews the patient record to determine whether patient requires any routine health screenings.
• Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
• Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.
• Prepares, cleans, stocks and maintains exam and treatment rooms.
• Cleans and sterilizes instruments.
• Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.
• Answers clinic telephone and assists in-basket under the direction of a provider or nurse.
• Assists in emergency situations as directed by a provider or nurse.
• Additional Essential Responsibilities of a Certified Medical Assistant II may include:
  1. Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs
  2. Trains other medical assistants in clinic procedures
  3. Assists the physician with maintaining preventive health measures for a panel of patients.
  4. Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits)
  5. Manages clinic supply ordering

Other Information

Education Requirements

• None required as long as other position qualifications are met.
• Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Licensure/Certification Requirements

• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

Professional Experience Requirements

• Possess at least one year of full-time experience as a Medical Assistant, Certified.
• Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.

Knowledge/Skills/and Abilities Requirements

• Ability to perform the essential functions of the position as outlined above.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$19.12 - $27.17 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.