Medical Assistant II - Brookwood Primary Care

Kaiser Permanente; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kaiser Permanente is seeking a Medical Assistant to support providers and nurses in patient care encounters. The role includes collecting clinical information, conducting point-of-care testing, and ensuring exam rooms are clean and stocked.

You will assist with examinations, administer medications within scope, and document care in the EMR. Strong emphasis on patient communication, care coordination, and participating in quality improvement initiatives.

Qualifications

• Minimum 1,000 hours of back-office experience within the last year.
• High School Diploma or GED required.
• Basic Life Support (BLS) required at hire.
• Must hold a Medical Assistant certification from an approved body.
• Customer service assessment required.

Responsibilities

• Supports providers and nurses during patient care encounters.
• Collects clinical information and performs point-of-care testing.
• Prepares exam rooms and stocks supplies for visits.
• Administers medications and immunizations within scope as ordered.
• Documents patient care in the electronic medical record.
• Assists with examinations and minor procedures.
• Schedules follow-up appointments and coordinates care.
• Participates in unit-based teams and quality improvement initiatives.

Skills

Back-office experience

Customer service aptitude

Education

High School Diploma or GED

Job description

Job Summary

Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.

Essential Responsibilities

• Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
• Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
• Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
• Identifies care gaps and schedules care gap visits/procedures, as indicated.
• Prepares consent, school, and work forms for provider to review and sign.
• Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
• Completes point of care testing.
• Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
• Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
• Documents patient care and education in the electronic medical record.
• Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
• May perform other in-scope duties as assigned.

Basic Qualifications

Experience

• 1000 hours of back-office experience required (within 1 year).

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Medical Assistant Certificate from American Association of Medical Assistants OR Registered Medical Assistant from American Medical Technologists OR Registered Medical Assistant from American Allied Health OR NCCT National Certified Medical Assistant from National Center for Competency Testing OR Registered Medical Assistant from American Association of Medical Personnel OR Certified Clinical Medical Assistant from National Healthcareer Association

• Basic Life Support required at hire

Additional Requirements

• Customer service aptitude demonstrated through Customer Service Assessment.

Preferred Qualifications

• N/A