Medical Assistant II (Bilingual)

Kaiser Permanente; Fontana (CA); On-site; USD 36,000 - 48,000; Part time

Job summary

Kaiser Permanente in Fontana, California seeks a Medical Assistant II (Bilingual) to support providers with examinations, procedures and patient care. The role emphasizes bilingual English/Spanish communication, back-office support, and adherence to policy standards in a fast-paced clinic.

The temporary assignment lasts about 3–6 months, with opportunities to assist across specialty areas and participate in ongoing education and patient relations within the health team.

Qualifications

• 1000 hours of back office experience required within 1 year.
• Health career school diploma.
• Bilingual English/Spanish Level II required.

Responsibilities

• Upholds Kaiser Permanente policies, procedures, and applicable laws.
• Assists physician with therapeutic and diagnostic care including sterile technique and wound prep.
• Explains standard self-care procedures as directed by the provider.
• Assists in exam room: positioning, draping and minor surgical support.
• Assists with procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis under supervision.
• Prepares treatment room and equipment for procedures; follows proper setup and BSI precautions.
• Follows physician orders and documents lab slips and forms.
• Screens calls and relays information to provider and member as directed.
• Documents actions in the OMR.
• Performs dip-stix lab tests (urine, pregnancy, etc.) as directed.
• Prepares and delivers instruments for Central Service processing.
• Maintains effective communication with health team and patients.
• Maintains professional conduct with staff and patients.
• Participates in education programs and staff meetings.
• Maintains a clean workspace and adheres to center policies.
• Responds to Code Blue emergencies as assigned.
• Promotes excellent customer service to internal/external customers.

Skills

Back office exp

Bilingual EN/ES

Education

Health career school diploma

Tools

Basic Life Support (BLS)

Job description

Job Summary:

Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non-sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.

• Explains standard self-care procedures as directed by the provider.

• Provides assistance in the exam room which is not limited to the following:

• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.

• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.

• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.

• Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.

• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.

• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.

• Charts and initials such action in the OMR.

• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.

• Prepares and delivers instruments for Central Service processing.

• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.

• Displays tact and courteous behavior when working with staff and patients.

• Actively participates in education programs and staff meetings that are scheduled by the department.

• Maintains a clean work place.

• Adheres to all Medical Center policies and procedures.

• Participates and responds, when assigned, to Code Blue emergencies.

• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

Basic Qualifications:

Experience

• 1000 hours of back office experience required (within 1 year).

Education

• Health career school diploma.

License, Certification, Registration

• Basic Life Support

Additional Requirements:

• Bilingual (English/Spanish) Level II required..

Preferred Qualifications:

• N/A.

Notes:

• This is a temporary position for approximately 3-6 months.
• May be reassigned to work within all areas of Specialties.
• Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program

COMPANY: KAISER

TITLE: Medical Assistant II (Bilingual)

LOCATION: Fontana, California

REQNUMBER: 1447805

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.